Ghost Donkey

Reviews

• JR

  Johnathan Reva

  May 10, 2026
  1.0
  Never coming here again because of the horrible experience we had with the security staff. There was this very rude older skinny black security guard working the entrance who made me and my girlfriend feel completely unwelcome from the moment we arrived. The way we were spoken to was unnecessarily aggressive and honestly shocking for what should’ve been a fun night out. After getting through security and entering the bar, we were so uncomfortable and taken aback by the interaction that we decided to leave without even ordering anything. A company’s staff is a reflection of the business itself, and unfortunately this experience completely changed my view of Ghost Donkey as a whole.
• CL

  C L

  May 9, 2026
  4.0
  First time at Ghost Donkey this weekend, the dj was cool and the drinks were good. I had fun overall. Only con was that the bartenders were a little slow. Ponyboy seemed more focused on looking cool in his sunglasses and leather vest than paying attention to patrons and getting orders taken.
• TJ

  Trinity Jemison

  May 9, 2026
  1.0
  Last night, Friday, at Ghost Donkey, the old black skinny security guard on duty made the entry experience extremely uncomfortable and, in my opinion, unprofessional. From the very beginning, the interaction felt overly aggressive and unnecessarily confrontational. Instead of helping to de-escalate the situation, the approach used escalated tension and created a hostile environment for guests. Several moments during the interaction felt disrespectful, and the tone used made the experience feel uncomfortable and humiliating rather than routine security enforcement. I understand that security staff have rules to follow and a job to do, but there is a clear difference between enforcing policy and handling guests in a respectful, professional manner. Unfortunately, this interaction crossed that line. Overall, it reflected poorly on the venue, and I hope management takes feedback like this seriously to ensure all guests are treated with basic respect and professionalism moving forward.
• KK

  Kaileyiscol

  May 9, 2026
  1.0
  The older African American male security guard working Friday night last night was completely unprofessional and escalated the situation unnecessarily. Instead of handling concerns in a calm and respectful manner, he came across as aggressive and hostile toward customers. I was simply minding my own business and attempting to enter the bar normally when the security guard stopped me to check my ID. During this interaction, he was immediately very aggressive, hostile, and unnecessarily rude. He also had another security guard verify my ID, as they initially assumed I may be underage due to my birth year being 2001, which I understood and had no issue with. But after my ID was reviewed, it was confirmed that I was of legal age, and I was allowed entry without any problems. After I entered, I quietly asked my friend why the security guard had been acting so aggressively during the interaction. I was not speaking to him directly or causing any disturbance. However, he overheard the comment and immediately became very upset, confrontational, and continued to act in an unnecessarily aggressive manner toward me. The guard then escalated the situation further, telling me I could “get out of his bar” if I wanted to, despite his role being to provide security and maintain a safe environment not intimidate paying customers. He was raising his voice and behaving in a way that felt more confrontational than professional or de-escalatory. My friends and I had simply come out to enjoy a night together and have a drink. Instead, the experience became so uncomfortable that we ultimately decided to leave and go home because of how we were treated. Several other guests also appeared visibly uncomfortable with the situation and his behavior. The way this was handled was completely unacceptable. Customers were spoken to disrespectfully, and the overall interaction felt hostile, embarrassing, and unnecessarily intimidating. I understand that security staff have rules to enforce, but there is a clear difference between doing a job and abusing authority, and this situation crossed that line. This type of behavior reflects poorly on the establishment, and I hope management takes concerns like this seriously moving forward.
• NC

  Nomad China

  May 7, 2026
  1.0
  This Sunday the 3rd of May I had a horrible experience at Ghost Donkey. There are semi new security guards because I have not been there in some time. I have never dealt with such disrespect before. The name of the security guard is Kenian (dark man with a white goatee and glasses). There was a line in the restroom for some time (15-20min) and we were concerned as to why a person was not coming out of the restroom. We knocked and as soon as we knock a girl came out. She went straight to Kenian and right away he comes and starts yelling at my and my girlfriend. He said that we should not be knocking and that if it happens again we will get kicked out. Not once did he ask why we knocked he just listened to the girl as if he knew her. Meanwhile 3 girls came out of the other restroom that were inside together. We told him and he said “I don’t care i didn’t see anything” but he came to yell at us for knocking once. The way his tone was I told him he was being disrespectful and he does not have to yell at us that way and he said, “I can do whatever i want and I will kick yall out!” so then we raised our voice right back as he was being very rude. He said “we need to get out” and “you are lucky you guys are girls!” And i turned around and said “what do you mean by that??? I feel like you are trying to say or else you’d hit me or something???” he just smirked and called his other friend with the dreads, Justin and the same thing, a disrespectful guy. We thought he would listen and understand and no, he was rude along with Kenian. We tried explaining what happened and he was not listening. Then a girl by the name of Cheyene comes and we think “oh, a girl she might understand or listen” and we were wrong! She straight up told my girlfriend “to shut up” and said “i’m not going to listen to you!”. This was the WORST experience at donkey. We use to be regulars last year because of how good of an experience we have had in the past. 2-3 months we have not gone and to come to this, it’s ridiculous! Salma tried her best to handle the situation but i feel she did nothing. Not even an apology from anyone. The only good thing she did was give me the names of the employees. (if they are even right. Because every time i asked for their names, they would say “i’m not giving you my name!” and i’d ask another employee, and they wouldn’t give me their names either. We felt so unsafe and attacked. NOT ONE person tried to help and listen or make us feel safe) I have 2 friends that told me they had a similar experience with Kenian, how he picks and chooses who and how many girls go into the restroom. This place is not the same anymore.

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