Brand Certified
El Pollo Loco
3.9(1560 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
5009 W McDowell Rd, Phoenix, AZ
85035, United States
Certified by El Pollo Loco • May 17, 2026
(602) 353-1484
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/az/phoenix/5009-w-mcdowell-rd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM
Reviews
3.9
1,560 reviews
5 stars
791
4 stars
336
3 stars
172
2 stars
85
1 star
176
- JLJL Lyna1 day ago4.0Authentic food menu. I have chicken soft taco and shredded beef crunchy taco. Plenty of filling. Lots of lettuce.
- SBSteve BundyMay 12, 20265.0Today's meal was very hot and fresh. It was ready quickly. I was able to purchase thiseal for only $9 with a coupon.
- RMRafael MunizApr 23, 20265.0Great experience at El Pollo Loco. Customer service was really good. Everyone was nice and helpful. The new Loco Tenders are really good. Crispy and full of flavor. Food came out fresh and fast. Everything was clean and organized. I would come back again for sure.
- LHLiz HdzApr 23, 20265.0Pollo loco is nostalgic to me. There's a location in Nuevo Laredo Mexico where I spent my childhood. This location has better pollo than most locations. Although other locations are still good. My favorite is the double pollo bowl with rice and beans with corn tortillas. Good place to eat real chicken. I also had good service.
- SAShe AlmightyApr 22, 20261.0So disappointed…. I haven’t ate here in YEARS, only due to “hearing” things about this place but I thought why not try it myself. Welp, 1st time i tried it was the 2 platters with rice and beans, it was great! Now tonight is the 2nd time im ordering the 2 platters and the chicken is rock hard, almost not edible, and THERE WAS A HAIR IN THE BEANS!!! like literally a long straight black hair….. i immediately lost my appetite. I chose to eat here with my family tonight and we probably wont again…. Btw we spent nearly $40 for something we didn’t even eat!…. :((
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco in Phoenix, AZ is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online or through a mobile app for El Pollo Loco?
You can order online via their menu page or use the El Pollo Loco app available on the App Store for quick ordering and rewards.
What types of payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards for payment.
Where is El Pollo Loco located in Phoenix?
El Pollo Loco is located at 5009 W McDowell Rd, Phoenix, AZ 85035, USA.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco provides a drive-through service for customer convenience.
Who can I contact for catering services at El Pollo Loco?
El Pollo Loco offers catering services; you can contact them via email at epl3755@eplfranchisee.com or phone at +1 602-353-1484.
What nearby Mexican restaurants can I explore around El Pollo Loco?
Nearby Mexican restaurants include Polibertos Taco Shop, Diana's Bakery, Tacos El Pillo #2, Taqueria EL Compadre, and Tortillas Rosario. These spots offer additional authentic Mexican dining options to enjoy before or after your visit.
Are there any hotels close to El Pollo Loco for overnight accommodation?
Yes, nearby hotels include La Quinta Inn and Suites by Wyndham Phoenix I-10 West, InTown Suites, and Days Inn by Wyndham Phoenix West, which are convenient options for travelers visiting the area.
What other dining options are available near El Pollo Loco?
Other nearby dining options include Sonic Drive-In for burgers, Domino's Pizza for pizza, Best Wok Chinese Restaurant for Asian cuisine, and Wendy's fast food restaurant, giving a variety of choices in the vicinity.
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