While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
This place stinks as soon as you open the door smell like sewer you guys should do something about it. That’s disgusting coming to eat and get that smell. And the little chore of Lady at the cashier she is so rude to customers the other kids around walking like zombies like they have no rush to serve people either than not happy with the job or they don’t care about customers
GG
Gervais
Jul 28, 2026
5.0
The food and service were great this time, hope it's consistent.
DB
Don B
Jul 25, 2026
2.0
Tried to order the recent ad on TV for the stuffed quesadilla the one with chicken and cheese and one with chicken and corn three times through the drive thru, the order taker still didn't get it right even when l tried to correct him, we gave up and took the order as given it was not that delectable and decided we would not be back.
RM
Ruby Moon
Jul 14, 2026
1.0
Asked for a chicken burrito after a long & hard day - only to get home to find i was given a rice only burrito. So disappointed. One of the other burrito orders was made wrong too but too late to fix.
GS
GNS Samnani
Jul 2, 2026
5.0
Amazing service from the start to finish! Zaid greeted me with smile, took my order and brought it to my table with accurate order. I enjoyed the meal thoroughly. Thank you Zaid!
What are the operating hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in Phoenix?
El Pollo Loco is located at 2410 W Northern Ave, Phoenix, AZ 85021.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for your convenience.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa for payment.
How can I place an order online for El Pollo Loco?
You can place orders online via the El Pollo Loco app or at https://order.elpolloloco.com/menu/w-northern-ave-n-24th-ave.
What is special about the food at El Pollo Loco?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled whole chickens marinated with a special blend of herbs, spices, fruit juices, and garlic.
Is there a drive-through service available at El Pollo Loco?
Yes, El Pollo Loco offers a drive-through service for faster convenience.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit PowerPick Players Club for lottery tickets, Starbucks for coffee, or Floreria La Patrona for flowers and gifts, making your visit more enjoyable.
Are there any health and wellness services near El Pollo Loco?
Yes, Northern Avenue Eye Care and Dr. Andrew Heath Chiropractor are nearby, providing medical and chiropractic services.
Can I find other Mexican restaurants close to El Pollo Loco?
Yes, Los Compadres is a nearby Mexican restaurant you might want to try.
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