Brand Certified
El Pollo Loco
3.9(1,255 reviews)
Certified by El Pollo Loco • Aug 16, 2026
Business Details
6535 W Indian School Rd, Phoenix, AZ
85033, United States
Certified by El Pollo Loco • Aug 16, 2026
(623) 846-0702
Certified by El Pollo Loco • Aug 16, 2026
https://restaurants.elpolloloco.com/az/phoenix/6535-w-indian-school-rd
Certified by El Pollo Loco • Aug 16, 2026
About
Certified by El Pollo Loco • Aug 16, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Aug 16, 2026
Hours
Certified by El Pollo Loco • Aug 16, 2026
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM
Reviews
3.9
1,255 reviews
5 stars
637
4 stars
280
3 stars
124
2 stars
65
1 star
149
- THtristian hardyAug 7, 20261.0🤢🤢🤢🤢 🦠🦠🦠🦠disgusting If you eat here prepare to be sick the guy cutting and handling the meat had on no gloves and is handling everything…. I immediately made them refund me my money
- CECesar EnriquezJul 27, 20262.0The food tastes fine, but the order accuracy at this location is terrible. I specifically ordered all chicken breasts, but I was given chicken thighs instead. This happens almost every time I visit this specific store. Management needs to retrain the staff on packing the correct cuts of meat
- IJi JJul 22, 20261.0The food is fine but the old lady worker is horrible with customer service she got rude because a customer wasn’t comfortable speaking in Spanish and while waiting for another bowl she was complaining because she made one but didn’t wanna make another one for a customer because she had made one for someone else and she started arguing over it after it was repeated stated that one was made for someone else!!
- SDSandra DJul 12, 20262.0The manager or shift leader is on the floor. He is extremely slow at helping you out. He will chit chat with some customers for an extensive amount of time. He seems to be the only one that speaks English. The wait time is outrageous.
- FMFlor Munoz-EstradaMay 2, 20265.0Don't normally come to this location because of the reviews but when our other location was closed for the night we decided to give it a try. They were running behind on our pick up order but when I tell you they were so nice we didnt even mind waiting. They offered us a drink while we waited and made sure we had everything we needed. The food was fresh and delicious. I was very impressed with their customer service and the quality of the food.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco in Phoenix, AZ is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I order El Pollo Loco food through an app?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or use their online ordering website.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment options.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco in Phoenix offers a drive-through service.
Where is El Pollo Loco located?
El Pollo Loco is located at 6535 W Indian School Rd, Phoenix, AZ 85033, USA.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican food including fire-grilled chicken and handmade guacamole, salsas, and dressings.
What nearby places can I visit after dining at El Pollo Loco?
After dining, you might visit nearby spots like VCA Phoenix West Animal Hospital if you have pets, or stop by Fry's Food And Drug for groceries and pharmacy needs.
Are there any pet services near El Pollo Loco?
Yes, nearby pet services include VCA Phoenix West Animal Hospital and West Phoenix Veterinary Hospital.
What beauty and spa options are available near El Pollo Loco?
Nearby beauty and spa options include El Rey Barbering Hair & More, Vina Nail, Studio Hair & Make Up Mujer Bonita, Black & White Beauty Salon Unisex Pathy Chaparro, Talk Nail and Spa, and Mujer Bonita Salón.
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