While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Service was ok this is strictly about the food, 12$ for 4 chicken strips, not a meal, 4 chicken strips, so sad that this is now the world we live in, 4 strips =12$
AS
angel Sanchez
May 12, 2026
5.0
I order a salad very fresh tasty the portion was just right affordable price very satisfied
GO
Golden Order
May 10, 2026
5.0
I am from Germany and I missed this place so much. Great customer service and the food so always so, so tasty! Thank you so much for your fantastic work. I very much enjoyed it.
What are the regular opening hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco in Phoenix is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services so you can enjoy their food at home or elsewhere.
Can I order El Pollo Loco's food through their mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order directly via their online menu link.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards, among other payment methods.
Does El Pollo Loco have drive-through service?
Yes, El Pollo Loco offers drive-through service for added convenience.
What makes El Pollo Loco's chicken special?
Their chicken is marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on signature open-flame grills, ensuring authentic flavor.
Are there any catering services available at El Pollo Loco?
Yes, El Pollo Loco provides catering services for events and gatherings.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit Dunkin' for coffee and donuts or Dairy Queen Grill & Chill for ice cream. If you need auto care, Napa Auto Care Center and Quick N Clean are close by.
How can I reach El Pollo Loco if I am using local transit or nearby landmarks?
El Pollo Loco is located at 4102 E Thomas Rd, Phoenix, AZ 85018, near well-known spots like Dunkin' and Hog Wild Pit Bar-B-Q to help guide your way.
Are there other Mexican or fast food restaurants near El Pollo Loco?
Yes, nearby options include Tru Tacos, another Mexican fast-food restaurant, and Hog Wild Pit Bar-B-Q for barbecue.
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