Brand Certified
El Pollo Loco
4.0(1,268 reviews)
Certified by El Pollo Loco • Aug 16, 2026
Business Details
4102 E Thomas Rd, Phoenix, AZ
85018, United States
Certified by El Pollo Loco • Aug 16, 2026
(602) 955-0791
Certified by El Pollo Loco • Aug 16, 2026
https://restaurants.elpolloloco.com/az/phoenix/4102-e-thomas-rd
Certified by El Pollo Loco • Aug 16, 2026
About
Certified by El Pollo Loco • Aug 16, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Aug 16, 2026
Hours
Certified by El Pollo Loco • Aug 16, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.0
1,268 reviews
5 stars
661
4 stars
284
3 stars
153
2 stars
61
1 star
109
- CLCher Lindsey6 days ago5.0I went to the drive-thru I got exceptional service it was fast and friendly. It's always worth mentioning if I feel good when I leave:)
- JDJ. DizzleJul 12, 20265.0Can you serve more rice please 🙏
- MDManuel DominguezJul 7, 20261.0Rude cashier like she owns the place with attitude not friendly
- KTkan t.Jun 27, 20265.0Excelente servicio , los empleados son muy amables y atentos. Es mi lugar favorito.
- MMMichaelJun 7, 20263.0I had the queso burrito bowl, The chicken was okay. Wasn’t bad has its own flavor to it with some smoke. Texture was fine for being grilled. Beans were plain, but can’t expect much from pinto. Rice came out perfect, I do think seasoning can use a touch. Queso, guacamole, salsa was perfect. Queso had a sharp taste that blends with chickens favor well. Other than that, I am disappointed how much you get for the price. But it’s not bad. You do get 60-80gs of protein which is nice!
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco in Phoenix is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services so you can enjoy their food at home or elsewhere.
Can I order El Pollo Loco's food through their mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order directly via their online menu link.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards, among other payment methods.
Does El Pollo Loco have drive-through service?
Yes, El Pollo Loco offers drive-through service for added convenience.
What makes El Pollo Loco's chicken special?
Their chicken is marinated in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on signature open-flame grills, ensuring authentic flavor.
Are there any catering services available at El Pollo Loco?
Yes, El Pollo Loco provides catering services for events and gatherings.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit Dunkin' for coffee and donuts or Dairy Queen Grill & Chill for ice cream. If you need auto care, Napa Auto Care Center and Quick N Clean are close by.
How can I reach El Pollo Loco if I am using local transit or nearby landmarks?
El Pollo Loco is located at 4102 E Thomas Rd, Phoenix, AZ 85018, near well-known spots like Dunkin' and Hog Wild Pit Bar-B-Q to help guide your way.
Are there other Mexican or fast food restaurants near El Pollo Loco?
Yes, nearby options include Tru Tacos, another Mexican fast-food restaurant, and Hog Wild Pit Bar-B-Q for barbecue.
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