Brand Certified
El Pollo Loco
4.0(978 reviews)
Certified by El Pollo Loco • Jul 05, 2026
Business Details
4728 E Ray Rd, Phoenix, AZ
85044, United States
Certified by El Pollo Loco • Jul 05, 2026
(480) 893-6141
Certified by El Pollo Loco • Jul 05, 2026
https://restaurants.elpolloloco.com/az/phoenix/4728-e-ray-rd
Certified by El Pollo Loco • Jul 05, 2026
About
Certified by El Pollo Loco • Jul 05, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoenix,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiAvailable
Location
Certified by El Pollo Loco • Jul 05, 2026
Hours
Certified by El Pollo Loco • Jul 05, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
7/3/2026Closed
7/4/2026Closed
Reviews
4.0
978 reviews
5 stars
521
4 stars
216
3 stars
86
2 stars
38
1 star
117
- VSVictoria SweetJun 20, 20265.0This was a pleasure.I don't wonderful meal.Everybody was great.The ambiance was family orientated.I'm wonderful what a great staff I will be back.Thank you
- FRFillie RodriguezMay 20, 20263.0Staff was friendly, however they did mess up on two of the orders. They gave me a three piece chicken tender when I ordered and paid for a four piece which they specifically made me pull ahead because they needed one more tender. Also they did not give the side of mashed potatoes that was requested they gave a side of beans.
- KHKirk HenningsenMay 19, 20261.0Got a chicken burrito, while I was waiting, the cashier scooped up sour cream in a cup with her bare hands and put pico de gallo on top, when I was eating my burrito, I pulled out three hairs out of one bite. I will not be going back.
- GPgina parisMay 17, 20265.0Great food with prices being really cheap
- SDSharika DApr 19, 20265.0On 4/19/26 at approximately 12:40pm we came to the drive thru and the cashier accidentally messed up the order. The manager corrected the issue in such a professional and kind matter. I did not get his name but I was truly impressed by the costumer service! -Thank you.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Phoenix, AZ?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Phoenix?
El Pollo Loco is located at 4728 E Ray Rd, Phoenix, AZ 85044, USA.
Does El Pollo Loco offer online ordering options?
Yes, you can order your food online through their menu at https://order.elpolloloco.com/menu/ or via their mobile app 'El Pollo Loco'.
What type of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican-style food featuring fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco in Phoenix have a drive-through and free Wi-Fi?
Yes, this location features a drive-through and offers free Wi-Fi to customers.
What other dining options are nearby El Pollo Loco?
Nearby dining options include Applebee's, Boston Market, Gus's World Famous Fried Chicken, Keegan's Grill, The Halal Guys, and Teriyaki Madness, providing a variety of cuisines and styles.
Can I visit other shopping and service destinations near El Pollo Loco?
Yes, you can explore nearby places like Ahwatukee Foothills Towne Center for shopping, CVS Pharmacy inside Target Store for pharmacy needs, and UPS Access Point for delivery services.
Are there family-friendly dessert places close to El Pollo Loco?
Yes, nearby you can find dessert options like Dippin' Dots and Nothing Bundt Cakes, perfect for a sweet treat after your meal.
How can nearby restaurants and services enhance my visit to El Pollo Loco?
You can plan a full outing by dining at El Pollo Loco and then enjoying a movie rental at nearby Redbox, or visit retail stores like AT&T Store and rue21 for shopping.
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