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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(880 reviews)

Business Details

1931 W. Northern Ave, Phoenix, AZ
85021, United States
(602) 242-1861
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1931 W. Northern Ave, Phoenix, AZ
85021, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1931 W. Northern Ave in Phoenix, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
880 reviews
5 stars
411
4 stars
147
3 stars
86
2 stars
60
1 star
176
  • BG
    Brian Grey
    Oct 2, 2026
    1.0
    Haven't been to this location in months. I was really looking forward to this as it's been a long week working. I couldn't even eat the thing as the receipt had ink residue which can be toxic. This happened at exactly 8:30am ordered a Boston Cream and a glaze donut. Usually places will hand me the receipt instead of tossing it in the bag. The receipt took half the chocolate off and contaminated the donut. Waste of money, I just wanted the donut or a replacement. Even took a picture but it wont let me post.
  • JS
    Jenny Silva
    Sep 26, 2026
    2.0
    Why is this like the main location that doesn’t know how to make ice coffees? I ordered a mocha iced coffee w double cream and sugar and the coffee they make is so disgusting and bitter. Whoever the manager is needs to contact the Dunkin off the i17 & Bethany & get someone to come train the ppl at this location. Never an issue anywhere else but this specific location sucks at making coffee (morning crew). I call to speak to the manager & no one answers ofc. Thanks for reminding me again why I shouldn’t give this location another chance bcs EVERY TIME I get coffee here, it’s bitter & nasty. It’s like they do it on purpose: that, or they genuinely don’t know how to follow simple directions. Pls save your money & go elsewhere as this location lacks the ability to make good coffees then they don’t answer when you call.
  • TG
    that girl
    Sep 9, 2026
    1.0
    ⭐️ 1 star This was genuinely one of the worst Dunkin’ experiences I’ve had. I ordered hash browns, two breakfast sandwiches, two coffees, and a donut, and unfortunately almost everything was either incorrect, stale, burnt, or just plain gross. One of the coffees was supposed to be a tiramisu coffee with cold foam and tiramisu seasoning, as advertised. What I received was literally just plain coffee. No cold foam, no tiramisu flavor, no seasoning NOTHING. The second coffee tasted insanely burnt and was honestly difficult to drink. I paid $2 for four tiny hash browns, which would already be questionable for the portion, but they also tasted freezer burnt and stale. The breakfast sandwiches were somehow cold and stale despite it being 8 AM. The cheese wasn’t even melted, it was literally just cold, stale squares of cheese sitting on the sandwich. The egg didn’t even resemble an actual egg and was so unappetizing that it completely put me off eating the sandwich. The donut was also stale, hard, and cold. I asked if it could at least be heated up, and the staff seemed annoyed that I even asked. The attitude from the employees throughout the experience was incredibly unpleasant. They appeared unkempt, unfriendly, and like they absolutely did not want to be there. I understand that working in fast food probably isn’t anyone’s dream job, but customers shouldn’t have to feel like they’re inconveniencing employees simply by asking for the food they paid for to be prepared properly. For what we paid, the quality was honestly ridiculous. This wasn’t just one bad item the entire order was disappointing. Food that is cold and stale first thing in the morning, coffee that tastes burnt or isn’t made remotely as advertised, tiny portions, and unfriendly service is not what I expect when I’m paying this much. I really hope management takes a serious look at the quality of the food and the customer service at this location. People are spending their hard earned money here, the experience should at least leave them having a better morning, not a worse one. ❤️
  • MM
    Mario David Mares
    Aug 29, 2026
    4.0
    Epic
  • NW
    Nina Woods
    Aug 2, 2026
    1.0
    Really depends on when you go to the place. But today i came in and i was just disgusted with the attitude the females had and the one girl had leggings on that was showing everything and kept falling down where her buttcrack showed. I immediately turned around because i didn't feel like it was a very welcoming atmosphere. Very disappointed in how it was today.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Phoenix, AZ?

Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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