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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(1,046 reviews)

Business Details

9140 W. Thomas Rd, Phoenix, AZ
85037, United States
(623) 877-9025
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9140 W. Thomas Rd, Phoenix, AZ
85037, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9140 W. Thomas Rd in Phoenix, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
1,046 reviews
5 stars
451
4 stars
167
3 stars
95
2 stars
65
1 star
268
  • LL
    Loud Librarian
    Jun 22, 2026
    5.0
    Staff was kind . Male employee is always very nice and complimentary always go to him he's efficient and a great person to encounter anytime of say he's very personable.akes customers feel appreciated .
  • TJ
    Trash J
    Jun 14, 2026
    1.0
    Okay normally i wouldn't post a review unless its been consistent.This past year and a half it has been, and i know they just got new management and there seems to have been changes since then. The last employees were amazing and the old manager was so sweet and understanding about thing not "by the book", you know when people make there job a whole personality. Ive come in a my coffee has either been not enough flavor or to much milk in it, and so i switched to less amount of milk cause you an customize for cream. Tell me why it still comes out if i ask for 1 cream and 4 cream it still looks exactly the same color. I have even put NO cream and the flavor is not there. Employees have been extremely rude and dismissive and few years ago i stopped going completely because of the same issues. New manager came in and i started to come back again for a few years, but as soon as she left new management again and its gone bad again. i don't know how they are hiring these employees. I did also mobile order a breakfast item and tell me when i place the order 5mins before and then when receiving my food its cold. I went home and had to put it in the air fryer and then proceed to do my errands. i shouldn't have to go back home and warm up my food again. I will not be coming to the store again unless there is a complete change in staffing, and im not talking about firing but retraining and paying more close attention to the employees they hire to make sure drinks are better quality and food is up to standard.
  • RN
    Rebecca Navarrete
    May 30, 2026
    5.0
    Everyone was so nice and helpful!!!
  • RC
    Rudi corral
    May 21, 2026
    3.0
    I usually come here almost every morning for everything bagel breakfast sandwich and a caramel latte. The staff members are usually very nice, although there are some that are somewhat rude. The only issues I have is that’s on the days where the rude staff members work, I don’t get any cream cheese in my bagel. I have told them about that, and they still act extremely rudely towards me. But I do appreciate the nice staff members on the days I do go and they work. Hopefully the rude staff members don’t work there for long. It really drives up my anxiety when I’m trying to order.
  • AA
    andrick
    May 18, 2026
    5.0
    marissa is the best! love this dunkin’ donuts

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9140 W. Thomas Rd, Phoenix, AZ?

Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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