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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(655 reviews)

Business Details

678 E Thunderbird Rd, Phoenix, AZ
85022, United States
(602) 535-4804
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
678 E Thunderbird Rd, Phoenix, AZ
85022, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 678 E Thunderbird Rd in Phoenix, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
655 reviews
5 stars
346
4 stars
118
3 stars
59
2 stars
41
1 star
91
  • LM
    Leanna Mangels
    5 days ago
    3.0
    The service was great but I wasn't too happy with the food. I got some donut holes which were amazing but the hash brown rounds were genuinely horrible. Don't know if it was just a bad batch or what but they were somehow burnt and soggy and no joke, kinda taked like dirty dish water. A sad waste of $4 since I couldn't stand to eat them.
  • AD
    Amiee Dykeman
    Jun 26, 2026
    5.0
    The first Dunkin to get my coffee perfect! Small iced caramel coffee with the perfect balance of sweet and not too bitter. This is the first time I've had a Dunkin get my drink just right and I will be back! Jayden was the one who made my drink today and he was very friendly when I thanked him for my perfect drink. Will be returning thank you! 🙏🙏
  • KK
    Kayla
    Jun 25, 2026
    5.0
    This morning, I got a electric blue drink, and my son said it was great!!! Thanks Kaitlyn you did an amazing job!!! Aiden and Kaitlyn both made sure that my order was accurate and they were both very polite and pleasant!!!
  • MD
    Michelle Davidson
    Jun 19, 2026
    1.0
    Refused to let my 3 year old use the restroom until we made our purchase. Unfortunately she can't wait so we had to rush to the next door business and they had no problem letting a 3year old use their restroom before buying something. So yes they received our business and we ate there instead. And Dunkin will not be getting a dime from me again.
  • JM
    Jay Marie
    Jun 6, 2026
    1.0
    I go to this Dunkin all the time no matter what and I live close to it but one day I went and my coffee was not made right so I let the front know before I left in the drive-through there was a district manager there named by Michelle, very rude very disrespectful. She was screaming on the top of her lungs and I could hear her with the window closed. That is so unprofessional things like that should not happen if somebody has an issue with something they ordered working in customer service is a big thing OK and when you can’t take accountability for something or even just say that the customers right even when they’re wrong, maybe that does not make you the proper person to work in fast food OK so Michelle needs to figure out something or get a new job overall the rest of the employees there were wonderful and very helpful a lady from surprise that was working at the shop. She said that she usually works up in surprise. She was a wonderful help and then an African-American lady with braids, wonderful help, and I want this review to be well known because nobody understands how big it is to do customer service. .

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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