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Dairy Queen Grill & Chill

3.4
(1,019 reviews)

Business Details

4809 N 75th Ave, Phoenix, AZ
85033-1331, United States
(623) 848-8442
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4809 N 75th Ave, Phoenix, AZ
85033-1331, United States

Hours

Monday11:00 AM - 2:15 AM
Tuesday11:00 AM - 2:15 AM
Wednesday11:00 AM - 2:15 AM
Thursday11:00 AM - 2:15 AM
Friday11:00 AM - 2:15 AM
Saturday11:00 AM - 2:15 AM
Sunday11:00 AM - 2:15 AM

Menu

2 menus · 170 items

Explore offerings from Dairy Queen Grill & Chill on 4809 N 75th Ave in Phoenix, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

119 items

Reviews

3.4
1,019 reviews
5 stars
425
4 stars
156
3 stars
103
2 stars
70
1 star
265
  • RG
    Ricardo Gonzalez
    3 days ago
    5.0
    Good place to get an ice cream or a milkshake, there are options of or fast food
  • D
    Σliskūya Michael Thūrwolf (Lord of Darkness)
    Jul 2, 2026
    1.0
    Rushed food and drink
  • YV
    Yadely Veleta
    Jun 18, 2026
    1.0
    The workers were being lazy & rude
  • II
    Isabela
    Jun 7, 2026
    1.0
    This location has some of the worst customer service I’ve experienced. The staff seemed annoyed from the moment I arrived, and it felt like customers were treated as an inconvenience rather than valued guests. The employees were unprofessional, rushed interactions, and showed little interest in resolving issues when concerns were brought to their attention. This store is always out of something, passed by Friday June 5th and the store appears poorly managed, with constant problems involving order accuracy, customer communication, and overall service. It shouldn’t be normal for customers to double-check every item before leaving because they expect something to be missing or incorrect. The atmosphere felt disorganized, and employees seemed more focused on getting customers out of the line than making sure orders were correct. What stood out most was the lack of accountability. Instead of listening to concerns or attempting to make things right, staff members were dismissive and acted as if customer complaints were an annoyance. When management behaves this way, it creates an environment where poor service becomes the standard. Based on my experience, I would not recommend this location to anyone. There are too many recurring issues involving customer service, professionalism, and basic order accuracy. A complete change in management and customer service standards seems necessary if this location wants to rebuild trust with its customers. I believe the store manager’s name was Veronica. She appeared disorganized and lacked awareness of what was happening in the workplace. Rather than effectively managing the store and supporting customers and employees, she seemed more focused on doing the minimum necessary to maintain her position. Based on my experience, the store lacked proper leadership and organization, which contributed to the overall poor customer service. And no I will not be clicking no link to what so ever fan relations team what ever that is to share more details
  • JP
    Julie Pham
    Jun 4, 2026
    1.0
    My husband & I get the same order everytime we go to Dairy Queen, a mint chocolate chip blizzard & a royal New York cheesecake blizzard. For some reason this location always say they can’t make the New York cheesecake in a mini size & make me get a small. I get it in mini at other Dairy Queen locations but ok fine. That’s not the only problem. The problem is whoever makes the blizzards are only blending the top of it. So as we eat our blizzards, half way through the cup is all plain vanilla ice cream. This has happened multiple times at this location. What is the point of use paying for the blizzard to get half of the flavor we ordered? Do better.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes through DQCakes.com.

Where is Dairy Queen Grill & Chill located?

It is located at 4809 N 75th Ave, Phoenix, AZ 85033-1331, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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