Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:30 AM - 12:15 AM
Tuesday10:30 AM - 12:15 AM
Wednesday10:30 AM - 12:15 AM
Thursday10:30 AM - 12:15 AM
Friday10:30 AM - 1:15 AM
Saturday10:30 AM - 1:15 AM
Sunday10:30 AM - 1:15 AM
Reviews
3.9
973 reviews
5 stars
494
4 stars
183
3 stars
110
2 stars
32
1 star
154
JH
Jim Hipsman
May 13, 2026
1.0
Ordered 3 Blizzards. Employee (manager on tag) made them while talking on cell phone. No gloves on any food handlers,. Artificial nails excessively long ie in the food! Needs a health department visit!
BR
Bella Rina
May 7, 2026
1.0
The young man working the drive thru was very rude. Ordered 2 medium dipped cones (that were only dipped half way and the coating was so thin and see thru the ice cream was melting thru it), and also order a medium strawberry and pineapple Sunday (they made the Sunday strawberry and put the pineapples in the lid and dumped it on top when they closed it) couldn't even open it without all the pineapples falling out.
AA
Ayana
Apr 13, 2026
5.0
Literally reposting from another account because I would like for ALEXIS to see my shout-out if for no other reason than to stay motivated in kindness for the work she does.
So, I stopped by this Dairy Queen on baseline and 33rd street for a quick treat and almost drove off after a rough start at the drive-thru. Thankfully, Alexis stepped in and completely shifted the experience.
She was professional, attentive, and handled everything with care and urgency. Even after I had already decided not to order, she took the time to listen, turned things around quickly, and made sure my order was done right—and even better than expected. I ended up leaving happy and actually enjoying my treat because of her.
This isn’t a knock on the entire team, but Alexis truly stood out. If there’s ever an issue, ask for Alexis. If you want things done smoothly the first time, ask that she handle or oversee your order. She made a lasting impression and turned what could’ve been a negative visit into a great one. So thank you again ALEXIS!!!
YL
Yana.net.100 LLC
Apr 13, 2026
4.0
Came through this Dairy Queen for a quick treat but almost left due to a poor drive-thru experience. Thankfully, Alexis stepped in and completely turned things around.
Her customer service was top-tier. Alexis was polite, attentive, and quick to recover the situation. Even after I had decided not to order, she took the time to listen, handled everything with a great attitude, and delivered my order fast and better than expected. My treat ended up being exactly what I wanted, and I left genuinely satisfied because of her.
This isn’t to knock the whole staff but Alexis was the standout. If you run into any issues, ask for Alexis. If you want to avoid issues altogether, ask that she take the lead or oversee your order. She made all the difference and turned my entire experience around.
MH
Martin Hernandez
Apr 8, 2026
5.0
The customer service here is amazing. The staff is super friendly and sweet. My food was so very delicious. I definitely want to eat here again and soon. The place was also absolutely clean.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Phoenix, AZ?
Dairy Queen Grill & Chill is open from 10:30 AM to 12:15 AM Monday through Thursday, and from 10:30 AM to 1:15 AM Friday through Sunday.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, December 24, and December 25, 2025. On January 1, 2026, it opens from 12:00 PM to midnight.
What signature menu items does Dairy Queen Grill & Chill offer?
They specialize in Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, the location offers drive-thru service for convenient ordering and pickup.
Are there facilities for families and children at Dairy Queen Grill & Chill?
The restaurant is family-friendly, welcomes children, and offers amenities such as restrooms and free WiFi.
Can I order Dairy Queen Grill & Chill menu items online?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/43504/
Where is Dairy Queen Grill & Chill located?
It is located at 3308 E Baseline Rd, Phoenix, AZ 85042-9645, USA.
Which nearby dining options can I visit along with Dairy Queen Grill & Chill?
Nearby you can find DQ at South Mountain, Filiberto's Mexican Food, Pizza Hut, Baskin-Robbins, Dunkin', Atomic Wings, Gallagher's, and Einstein Bros. Bagels for diverse dining choices.
What nearby services can I access when visiting Dairy Queen Grill & Chill?
You can also visit nearby services like Desert Financial Credit Union for banking, Smith Family Dental for dental care, South Mountain Physical Therapy, and U Nails & Spa for beauty treatments.
Are there recreational or fitness facilities near Dairy Queen Grill & Chill?
Yes, local spots include Curves and Anytime Fitness gyms, Spokes at South Mountain bicycle shop, Sun Bike and Run for bike rentals, and the Phoenix Area Browns Backers sports club.
Brand Certified Facts from Dairy Queen Grill & Chill
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