Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.9
(1,194 reviews)

Business Details

4231 W Dunlap, Phoenix, AZ
85051-3653, United States
(623) 939-9228
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4231 W Dunlap, Phoenix, AZ
85051-3653, United States

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 4231 W Dunlap in Phoenix, with popular children's miracle network donation, blizzard® treats, new! chicken strip party platters, and new! dq delivers blizzard meals available at this location.

Menu

119 items

Reviews

3.9
1,194 reviews
5 stars
598
4 stars
246
3 stars
138
2 stars
52
1 star
160
  • CB
    Caroline Berg
    Jun 16, 2026
    5.0
    good food, good service. very fast.
  • CS
    Clarence Cruz sr
    Jun 14, 2026
    4.0
    Food got a 2 star because of the way it was made. Service was good. An employee made a correction on our order. 🫠
  • LM
    LL Cool M
    May 23, 2026
    5.0
    Cherry dipped ice cream cone is the death! OMG it's so good - go get one now!
  • BD
    Blue Dragon
    May 22, 2026
    5.0
    Excellent. This is why dairy queen holds true to this day and still holds heavy in the market. I hit a place called portillos the other day Straight garbage. Erica tho.... not only makes the food on point this store stays clean
  • LB
    Lateasha B
    Apr 25, 2026
    1.0
    I had one of the worst customer service experiences I’ve ever encountered at this Dairy Queen location—and unfortunately, it happened not once, but twice. My teenage daughter went in to order a Blizzard and was given the wrong item. Instead of simply correcting the mistake, staff refused to remake it or offer a refund and chose to argue with her. The situation escalated into employees being rude and disrespectful toward her, which is completely unacceptable—especially toward a young customer who was polite and just wanted what she ordered. I contacted corporate after this incident, and to their credit, they responded professionally, apologized, and offered a complimentary large Blizzard to make things right. However, when my daughter returned to redeem that offer, she was met with the exact same behavior. The manager on duty was extremely unprofessional, refused to honor the corporate resolution, and again treated her with disrespect. This shows a serious lack of accountability and leadership at this location. I personally called the store to address the issue and was met with even more unprofessional conduct. The employee who answered identified herself as “Emily,” but when I asked to speak with the manager and requested her name, the manager refused to provide it and repeatedly interrupted me instead of listening. When I informed her the call was being recorded and would be escalated, she hung up on me. After that, the store stopped answering calls altogether. It is very disappointing that a simple trip for ice cream turned into multiple negative experiences involving poor service, lack of basic courtesy, and refusal to honor a corporate resolution. I will be following up again with corporate, and I strongly caution others about visiting this location. Based on my experience, I will not be returning.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Phoenix offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, and their famous Blizzard® Treats.

Where is the Dairy Queen Grill & Chill located in Phoenix?

The Dairy Queen Grill & Chill is located at 4231 W Dunlap, Phoenix, AZ 85051-3653.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: