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Brand Certified

Chipotle Mexican Grill

2.5
(303 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1838 W Baseline Rd, Phoenix, AZ
85041, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1838 W Baseline Rd in Phoenix, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.5
303 reviews
5 stars
88
4 stars
17
3 stars
18
2 stars
28
1 star
152
  • KW
    Kristy Wilson
    Sep 30, 2026
    2.0
    Ordered a chicken quesadilla, the size is not worth the price. There is no quality control at this specific location. The chicken inside had gross pieces of mushy skin and cartilage. I have never come across that at my usual location. I didnt even finish eating it.
  • IS
    Irene Shiao
    Sep 27, 2026
    1.0
    This place always messes up your order when you go through the chipotlane. The first time I just let it go, but this time I will write a negative review. Both incidents, I was missing an item. I had to go back to retrieve the items. Both times I went back to get the items the workers there seemed annoyed and confused. It’s not my fault they don’t know how to pack the order correctly. There is never an apology, nothing! It’s like it’s my fault that the items were missing. What’s the point of tipping them if this is how they’re going to treat customers? Don’t give this location business. They truly don’t care as evidence by their low ratings.
  • HA
    Harold Andras
    Sep 14, 2026
    1.0
    Are the employees still charging secretly for stuff? Not the first time I ordered and then saw that I was charged for stuff twice. Normally, they are supposed to tell you about extra charges, not secret charges, twice. They know you're hungry and when you get home, they know it's too hot for you to get in the car and go back to complain so they do it.
  • LG
    L Gaxiola
    Sep 9, 2026
    1.0
    BEWARE: One employee here charges you double for certain things. When they asked what I wanted, I told them the citrus sauce. They ended up charging me not only extra, but twice. Check your receipts. Check for double charges on extra stuff they never even ask about. Unfair business practices. Whether they do this for bonuses or to pocket the money is unknown, but it happens shamelessly. This equates to theft, plain and simple. Chipotle, you're practices are greed and profits at all costs.
  • DG
    Darias George
    Sep 4, 2026
    1.0
    The Food Looks Like It’s Been Sitting Out For Some while I asked them for a new portion they told me it’s all just been freshly made. Ordered chile lime chips they were so stale it literally broke my tooth, I went back up there to tell them and they looked at me as if I was making it up. I do not recommend!!! Close the whole restaurant at this point

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Baseline & 19th offer?

Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 1838 W Baseline Rd?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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