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Brand Certified

Chipotle Mexican Grill

3.5
(1,039 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
2470 W Happy Valley Rd, Phoenix, AZ
85085, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2470 W Happy Valley Rd in Phoenix, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
1,039 reviews
5 stars
442
4 stars
192
3 stars
94
2 stars
76
1 star
235
  • AT
    Athena Taylor
    3 days ago
    1.0
    ⭐️ This location seriously needs to get it together. My order was supposed to be ready at 1:45 PM. I arrived at 1:50 PM, and my order still wasn’t ready. I asked the guy working at the counter about it, and he told me they were working on it. There were three employees standing in the checkout area, and immediately after telling me they were working on my order, all three of them walked away and left the area. I ended up waiting another five minutes before my order was finally ready. And this isn’t the first, second, or even third time this has happened. At this point, it’s ridiculous. I only come to this location because it’s close to my job, but I’m honestly sick of how unorganized and inefficient this location is. The employees are also consistently rude and seem completely uninterested in helping customers. I’m also tired of having to walk up to the pickup counter and wait around for an employee to hand me my food. Leave the food on the pickup shelves! That is literally what the shelves are there for. What is the point of having pickup shelves if they’re never actually being used? If an order says it will be ready at 1:45, I shouldn’t still be standing there waiting at 1:50 — especially when there are multiple employees behind the counter. This happens way too often at this location. Please get this location organized and figure out what is going on with the customer service.
  • LA
    Local Food and Fun PHX AZ
    Sep 27, 2026
    1.0
    Used my Apple Pay to pay and was told to due to kids pranking the employees with fake Apple Pay sounds at this location they’d have to decline my Apple tap payment after I used Apple Pay to pay it went through and everything successfully charged. I was annoyed I was even thought to be a pranker as I use Apple Pay all the time . Being accused of this felt so cringe. I refused to repay using a card .
  • EE
    Elizabeth
    Sep 14, 2026
    1.0
    food is extremely underprepared and hard as a rock. it always seems like the food preps are struggling and there’s only 1. that will be my last visit
  • MM
    Michael Moore
    Sep 2, 2026
    5.0
    Came in during the lunch rush and the line was almost to the door. I thought I'd be there forever but the employees were moving everyone through pretty quickly. My steak bowl came out exactly how I wanted it. Props to the crew for handling the rush so well!
  • DB
    Dave Bubar
    Aug 30, 2026
    3.0
    Food is good. This place is dirty. dirty tables ,(all of them) as well as food prep areas, poor employee personalities. Grumpy, evidence of not appreciating their jobs. Labeling of the food items would be helpful.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at Nortera serve?

Chipotle Nortera offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2470 W Happy Valley Rd?

Chipotle Nortera is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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