Chipotle Mexican Grill

Reviews

• TB

  Taneisha Begaye

  1 day ago
  1.0
  Customer service was awful, no one greeted when I walked in or the lady i was ordering with had very minimal eye contact and was chewing gum. Lately when I come in they are almost always out of something, fajitas, guacamole, or chicken. And the paid were so tiny, would not recommend this location.
• EA

  Emiliano Avelar

  2 days ago
  1.0
  The service on the part of this person is terrible I don't go back to the place, besides that she gets upset about what you ask her 👎
• AV

  Artie Vigil

  Aug 22, 2026
  1.0
  Gross, gross, gross....the chicken bowl was essentially the gutter crud from the griddle. It appears the grill hasn't been cleaned in a week. I couldn't eat it....had to get a refund and cook at home. The health department should inspect this place. stay away until they cleaned up.
• OV

  Oscar Vazquez

  Jul 26, 2026
  2.0
  I am very disappointed with the customer service I received at this location around 10:00 p.m. on Friday 6/24/26. I ordered a bowl with the intention of getting steak as my protein. As the employee started preparing my order, I asked for steak, and she told me they were out. That wasn’t an issue—I completely understand that items sell out. I then asked if they were making more because I noticed another employee cooking steak in the back. Instead of offering to check, she responded in a dismissive tone, saying, “I don’t know,” and then added that it could take a long time and she had no idea when it would be ready. Since I still wanted dinner, I settled for chicken even though it wasn’t what I came in for. What made the interaction especially frustrating was that almost immediately after I chose chicken, another employee brought out a fresh pan of steak and refilled the serving line. Had the first employee simply checked or offered for me to wait a moment, I would have happily done so. My complaint isn’t that they were temporarily out of steak. It’s the way I was treated. A simple, “Let me check,” or, “They’re making more, but I’m not sure how long it’ll be. Would you like to wait?” would have been courteous and taken only a few seconds. Unfortunately, the employee’s attitude came across as rude and dismissive, as though helping customers was an inconvenience. Everyone can have a bad day, but I’ve visited this Chipotle several times, and this same employee has consistently seemed unapproachable and unfriendly. I don’t expect perfection. I simply expect employees to make a reasonable effort to be polite, respectful, and helpful. I am referring to the blonde female employee who was working during my visit.
• SL

  Simple Life

  Jul 20, 2026
  1.0
  Don’t waste your time going to this Chipotle location. I stopped going here along time ago because every time I would go they always were out of food items. I previously reached out to their field leader and let them know. After a long break, I decided to try them out again. Before I ordered I asked the worker if they had salad dressing for their salads. I was told that they did. I then proceeded to order when I got further down to put the last items on my salad they didn’t have any cheese. The worker said that they ran out of cheese. She went over to the to-go prep area and there was not salad dressing over there she then went into the back and after I paid she came out and told the cashier that they didn’t have any salad dressing. This is ridiculous and on top of that you’re out of cheese which is a main ingredient in all your dishes. It’s not that hard to order enough ingredients to run a business especially when you have a walk-in fridge. I got nowhere with the field manager so now I’m gonna go to your corporate office.