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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(411 reviews)

Business Details

(623) 376-6332
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peoria, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9940 W Happy Valley Rd, Peoria, AZ
85383, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9940 W Happy Valley Rd in Peoria, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.1
411 reviews
5 stars
157
4 stars
48
3 stars
34
2 stars
34
1 star
138
  • HA
    Holly Archer
    3 days ago
    1.0
    This encounter took place on 10/02/2026 around 7:22 AM. This location was some of the worst customer service I’ve ever received. I mobile ordered at 7:07am, left my house and got to the location at 7:12am. I had placed an order though drive through, but after 10 minutes the line hasn’t moved so I went inside to just grab my order. I explained to the worker at the pick up counter I was needing my mobile order and the drive thru line was taking too long. She gave me a nasty look and asked for my name. I told her it and said I placed it for drive thru. She didn’t go look over there and instead looked at the tickets in front of her and yelled at me and said well you only placed it four minutes ago so you will have to wait no matter what. I told her I definitely placed it over 15 minutes ago at this point and she grabbed a ticket and rudely put it in my face and pointed at a time and said no you didn’t. The ticket she showed me was for someone else so she didn’t even listen to my name when asked. I corrected her and told her again my name and to please look in drive thru. She eventually found and tossed it on the counter and didn’t say anything after that. I couldn’t believe how rude she was to me for a mistake SHE made.
  • CC
    Chris
    Sep 25, 2026
    1.0
    I will always go out of my way to order somewhere else rather than come back to this location. It is definitely not worth the convenience of its location. Nobody seems happy to be there! No smiles, no friendly interaction, and everyone looks like they just rolled out of bed and went straight to work. I stood at the counter for almost five minutes before anyone even acknowledged that I had walked in. That is simply not the kind of customer service I expect. The location may be convenient, but the service makes it easy to drive a little farther and spend my money somewhere else.
  • VV
    Victor Villegas
    Sep 20, 2026
    1.0
    Never been to a Dunkin that on top of not packing a order correctly. Can’t read 2 chocolate and 1 strawberry. Because drive through line was long I decided to park and go inside and the workers were hesitant to give me the order because it was mobile drive through. Ridiculous!!
  • RK
    Rachel Kreul
    Aug 29, 2026
    1.0
    This Dunkin location needs some serious help. When I place a walk in order I expect it to be ready when I get there and not have to wait 10 more minutes. Sometimes my drink doesn’t even have the cloud foam even though the receipt specifically says it. The 2 employees they have working don’t know what they are doing at all and orders are getting way too backed up
  • KM
    K M
    Aug 29, 2026
    1.0
    Again I order from this location I know it's difficult so I ordered 20 minutes in advance and our order is still not ready when we get there. The purpose of having mobile ordering is to relieve some of the pressure. Then I asked for a manager's business card they make me wait for 5 minutes and I have to walk out to go. So obviously I'm upset if I want the manager's information and they tell me they'll get a business card for me and then they don't even come back with one. The management is horrible here whoever owns this franchise needs to be looked into.

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Certified October 04, 2026Yext Knowledge Graph
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