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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.5
(197 reviews)

Business Details

1257 S Crismon Rd, Mesa, AZ
85209, United States
(480) 912-7300
https://locations.jimmyjohns.com/az/mesa/sandwiches-2971.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
1257 S Crismon Rd, Mesa, AZ
85209, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

3.5
197 reviews
5 stars
95
4 stars
20
3 stars
15
2 stars
19
1 star
48
  • RM
    Raoul Rudy Maldonado
    Jun 3, 2026
    5.0
    FIRST TIME EATING HERE AND IT'S LITERALLY NEXT DOOR TO WHERE I WORK.. SALUTE TO THE MANAGER AND CREW FOR MAKING THE PERFECT HAM AND 3 CHEESE ADDED TURKEY SANDWICH.. 🔥🔥🔥🔥 FUEGO!!!
  • CN
    C N
    May 28, 2026
    1.0
    The atmosphere here, the employees, they're always the same ones working.Have the rudest attitude.They act annoyed when you're there, no matter what you do.If you're patient or if you talk to them, they always have a stank face.And it really used to be great.But now, it's turned into a really horrible place to go.I try to avoid it if I can. I'm really sick of the service here
  • BR
    Brianna Roth
    May 21, 2026
    1.0
    This location needs to enhance their training program for customer service and overall just be better. Their drive through is slow even if you order ahead, not freaky fast. I have twice ordered delivery and it not be delivered. The first time this happened in August 2025, there was an apology and they re-made the order and delivered it because the delivery driver left it at the wrong place. The driver also sent a text apologizing herself. We ordered yesterday for delivery and the app showed it was delivered after about 30 minutes when it wasn’t. I called and spoke to someone and the girl was friendly but said the app was wrong and the driver had the order and would be delivering it. I waited another 30 minutes and it was not delivered. I called again and asked for a refund. At no point was there accountability or any apology about it. I was told the GM would have to address the refund because she didn’t have access to and to call back when he was in. I called back and again no apologies. It was honestly weird because from his tone it seemed like he didn’t believe me when I said it wasn’t delivered and seemed annoyed that I was willing to wait for the order to be canceled so I got my money back instead of getting store credit. He also stated he would need his boss to do the transaction, why aren’t any of the employees (the GM at the very least) authorized to refund and cancel orders? Something else I want to add is no one answered the phone with their name. That seems odd that answering the phone and saying who you’re speaking to would not be normal process especially from a GM. Moral of the story don’t order delivery from this location because it may not come and you’ll waste time waiting for it, calling about it, out some money, and still hungry.
  • AD
    Angela Dale
    May 16, 2026
    1.0
    I walked in and no one acknowledged me. Two out of the three people working were on their cellphones. Continued to be on their phone while walking to the register and throughout the entire ordering process. Did not speak a word except tell me the price of my order.
  • SU
    Seroun usa
    Apr 18, 2026
    5.0
    Really clean, excellent customer interaction, great service and most of all yummy food. Or food war ready before we were even done paying!

Brand Certified Facts from Jimmy John's

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Certified July 26, 2026Yext Knowledge Graph
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