Jimmy John's

Reviews

• TB

  Tanner B

  Jun 27, 2026
  1.0
  They picked the bread out of every sandwich in the order. Called the manager to resolve it and he goes that’s all that was wrong? Then hangs up the phone on me. Used to go here once a week but will not be going back now.
• CS

  Christian Shearer

  Jun 16, 2026
  1.0
  Pulled into front of store just now (8:20pm) to get a sandwich that would've taken maybe 5 minutes to make... and was met at the door by the employee throwing up their hands, disgruntled, staring me down... so, I just backed up and drove off --- safe to say I'm going to pass from now on. Thanks for the memories JJ's!
• LJ

  Lois Johnson

  Jun 3, 2026
  3.0
  I ordered a veggie sub and was asked if I wanted white or wheat. I said wheat not aware it was bread. I was shocked when I got home and found out it was on bread. A sub is on a roll not bread. A sandwich is on bread. Very disappointed 😞
• DB

  Dallin Bowers

  Jun 3, 2026
  5.0
  Been coming here for so long that all the employees recognize me or anyone else from our office. Always fast, super friendly and great!
• OA

  Omar Alarcon

  May 16, 2026
  1.0
  I’m leaving this review because I’ve now had two really bad experiences at this Jimmy John’s location. Last Thursday, I went in to order sandwiches and was told they had no bread. A sandwich shop with no bread? What surprised me even more was that there were around 6–8 employees there, and somehow nobody realized they were about to run out. They told me they were “baking more bread,” but honestly, that kind of preparation should never happen at a place whose main product is sandwiches. Then today, I placed a delivery order and after waiting 45 minutes, I called to check on it. I was told they were short-staffed and only had one driver, which I can understand to a certain point. But the issue was how I was treated on the phone. When I asked about the delay, the employee responded in a rude tone saying, “I don’t know what you’re trying to get out of this conversation.” That level of customer service is completely unacceptable, especially when a customer is already frustrated because of a long wait. Instead of trying to help or de-escalate the situation, the conversation became confrontational. Overall, this place seems poorly managed and the staff clearly need better customer service training. Very disappointing experience. If I could give zero stars, I would.