When you are looking for an ice cream shop that serves the best Mexican snacks and Mexican sweets in Mesa, AZ, look no further than I-Guana Ice Cream. We specialize in desserts that are both decadent and delicious. We are dedicated to perfection in our craft, and we offer excellent customer support for every treat we make. You will be amazed at how a few simple ingredients can make such an incredible combination of treats. We have stayed true to our values and beliefs, providing a vibrant, diverse, energetic, and hygienically clean environment with excellent customer service!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.