While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mesa,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Don't go unless you dont want chicken. 45 min wait for chicken.
GG
Gabby
Sep 24, 2026
2.0
the women working up front with braces definitely needs a courses on customer service. barley can hear her very unwelcoming
NE
Nicole Emory
Sep 6, 2026
1.0
I love El Pollo Loco so when we pulled in, I wondered why the parking lot was empty. If I could put zero stars, I would!! We walked in, we were not welcomed at all. We were looking at the menu confused, but were ignored. By all the employees, they were just talking about their day in spanish. Not engaging at all, didn't ask us if we had any questions, or anything acted like we weren't even there. Needless to say the manager mercela i'm not sure that's how you spell her name sorry but she Did not care that we were leaving at all. This was the worst experience we had ever. We left and didn't eat.
JM
Jose Mendez
Aug 15, 2026
1.0
Whoever was working drive thru tonight has bad customer service skills. Wasn't paying attention when trying to place the order. Seemed to busy with something else in the background. In the end just ended up leaving.
DJ
David Jeffrey
Aug 13, 2026
1.0
Really low quality food, gross microwave rice.
You should be ashamed to serve this rice.
What are the opening hours of El Pollo Loco in Mesa, AZ?
El Pollo Loco in Mesa, AZ is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers in the Mesa area.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is it possible to order food online from El Pollo Loco?
Yes, customers can order food online through the El Pollo Loco app or via their official website.
Does El Pollo Loco have drive-through service available?
Yes, this location offers a drive-through service for convenient pickup.
What is the address and contact number of El Pollo Loco in Mesa?
The address is 1036 S Country Club Dr, Mesa, AZ 85210. The main phone number is +1 480-668-6073.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican cuisine featuring fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
Which notable places are near El Pollo Loco that customers might visit?
Nearby places to El Pollo Loco include Cycle Gear Mesa for motorcycle gear, El Taco Tote for more Mexican food options, and Sizzler for steak and seafood dining.
How can visiting El Taco Tote near El Pollo Loco enhance my dining experience?
If you want to explore more Mexican cuisine, El Taco Tote is nearby, offering additional authentic Mexican dishes, perfect for a culinary outing in the area.
Are there any automotive services near El Pollo Loco for vehicle needs while visiting?
Yes, nearby automotive services include Trucks and Imports, AZ Luxury Motorsport, and Redd's Automotive, providing options for car repairs and parts while you're in the area.
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