Arby's

Reviews

• AS

  A SLIMER (shirtlessrandy)

  2 days ago
  2.0
  Always go to this Arby’s as it’s one of the better locations, rude employees unfortunately!
• EE

  E.L.

  Sep 15, 2026
  2.0
  Arby’s, 6740 East Main. We stopped at this Arby’s today, and while the steak nuggets were actually very good, the customer service and drive through experience were extremely disappointing. Our order was very simple: five steak nuggets and another order of nine steak nuggets. Even getting those two simple orders entered was unnecessarily difficult. On a scale of 1 to 5 for taking and keying in the order, I would give the experience a 1. After placing our order, we proceeded through the drive through as normal. The vehicle in front of us had apparently been told that their order would take some additional time, so they were asked to pull forward. We then proceeded to the window, received our food, and were ready to leave. The problem was that this is a single lane drive through, and the vehicle that had been pulled forward was still directly in front of us. Once we received our order, there was simply nowhere for us to go. We couldn't drive around the vehicle or exit the lane. We asked the employee at the window, Mely, what we were supposed to do. Her response, in a very nasty and disrespectful tone, was simply, “You’re just going to have to wait.” That response and the attitude behind it were completely unnecessary. We weren't complaining about having to wait. We were simply asking what could be done when the vehicle in front of us was blocking the only lane. A little courtesy and common sense would have gone a long way. The ironic part is that the steak nuggets were good. The sauce that comes with them was good, and they were even better dipped in Arby’s horseradish sauce. So the food itself was enjoyable. Unfortunately, the experience with Mely overshadowed the meal. Good food is important, but so is treating customers with basic courtesy and respect. Today's drive through experience was unnecessarily frustrating and unpleasant.
• LL

  Latasha Livingston

  Aug 24, 2026
  2.0
  I hate to write this because I love Arby’s but the staff was rude . My fries over done and my husband’s overly salty . Soda machine needed to be serviced. It was just bad
• RO

  Roberto ortega

  Aug 21, 2026
  1.0
  Service here sucks don’t come here they all people infront have attitude and the soda is nasty tryed all of them
• JS

  Jay Summerfelt

  Aug 6, 2026
  1.0
  I order two horsey sauce and one Arby’s sauce. This is what they put in my bag. What am I going to do with a honey mustard cup on a French dip and a ham&swiss? Already annoyed because the app didn’t apply my deal (NOT the location’s staff’s fault). I’ve got 20 minutes to stop by home & eat and I’m already home without any horseradish. Thanks a bunch “team”! Have a day!