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McDonald's

3.3
(2,126 reviews)

Business Details

20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States
(520) 568-2854
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 20700 N John Wayne Pkwy in Maricopa, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,126 reviews
5 stars
689
4 stars
409
3 stars
397
2 stars
168
1 star
463
  • TG
    Thatone Guy
    5 days ago
    1.0
    My recent experience at McDonald's was incredibly disappointing. Despite ordering five items, I only received four after a lengthy 28-mile drive. It's unacceptable to expect customers to do the job of your employees, who are paid to get orders right. When I brought up the missing item, the manager's response was dismissive, offering to supply it but laughing off my request for compensation for the wasted gas. Moreover, the ambiance was unpleasant, with rap music blaring from the kitchen, and the store itself was disturbingly unclean. Overall, the service, attitude, and cleanliness at this location were shockingly subpar. Cold fries, long wait times when dining inside and I mean LONG, every single table is dirty. I have been here for over 40 minutes and have seen absolutely ZERO employees out cleaning anything let alone the play place which begs the question "is the back even clean" and I'm going to guess NOT since I have seen ZERO hands being washed by almost every employee..... kinda required to wash your hands when you have to leave the meal prep area and come back to the meal prep area. 1 star due to massive HC violations. Constantly sending cars to the parking lot.... I ordered 2 items a drink and a burger 32 minutes later I get a cold burger and I'm not allowed a refill on my soda because I'm not "a walk in customer"
  • AH
    Ash Howlett
    Oct 6, 2026
    3.0
    I ordered food from here and they forgot my nuggets and my large fry wasn’t even all the way full, it was more of a medium. I ordered through the app to pick up in the drive thru but went in to get the food I was missing once I realized. I told them and they didn’t believe me even with me bringing the bag of food in. I showed them my receipt in the app and proceeded to give me a 4 piece and 2 small burgers. I had to show them the receipt on my phone again and they seemed really annoyed and like they didn’t believe me and gave this rude look. Some of the employees are delightful and others need better training and customer service skills. Apparently this is a known issue. Please, work on your staff. Thank you. For everyone else, ALWAYS check to make sure you have all the food you ordered before you leave.
  • GM
    Gloria Mitchell
    Oct 2, 2026
    1.0
    Did a mobile order, and waited 20 minutes. I went home and realized all the fries were missing in my order. Drove back and had rude employees who seemed annoyed and didn’t seem like they believed me even with my receipt.
  • AB
    Ana Bee
    Sep 24, 2026
    1.0
    Found small rubber like pieces blended into my caramel frappe. I actually spit a few pieces out before I looked in my drink. When I popped the lid off, I could see two more chunks (pictured). Obviously I had to throw the whole thing away. I understand mistakes happen, but finding rubber like chunks in something you're drinking is really gross and concerning safety wise...
  • CC
    Catherine Covington
    Sep 17, 2026
    1.0
    I came through the drive thru this morning, and I was in line 1. The drive thru was busy, I understand that. What I am frustrated with is the there were between four to five vehicles that were assisted in lane two. Nobody ever came to lane one to assist. I was unable to backup with the line continuing to grow. I called the location and was told that I wasn't right by the speaker (this isn't my first drive thru experience), I said I had just moved up, because I was going to place my order at the window. The lady on the phone told me that they had four people call out and she understood it wasn't my issue. I said well nobody came to window 1, they kept helping window 2. Don't you rotate every other one? She said the girl helping window 1 was making coffee, because they were going through it like water. Well eventually the people behind me started to backup, so I was able to back up and go spend my hard earned money somewhere else. This McDonalds is poorly ran. This isn't our first issue with this McDonalds. I just want to say COMMUNICATION is key. Maybe if someone came on the speaker and apologized for the delay and said that we would be right with you, I am sorry we are shorthanded today.... Something, but we got nothing.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Maricopa, AZ?

McDonald's in Maricopa, AZ is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru services?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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