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McDonald's

3.3
(2,092 reviews)

Business Details

20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States
(520) 568-2854
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 20700 N John Wayne Pkwy in Maricopa, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,092 reviews
5 stars
680
4 stars
409
3 stars
392
2 stars
163
1 star
448
  • CM
    Chasity McChargue
    3 days ago
    1.0
    Went through the drive through about one forty five in the morning. We spent about $70 dollars. waited for about fifteen minutes.I got home and was missing a the #1 meal. I went right back waited for about ten more minutes to just for them to give me a medium.
  • AP
    Ashsa Paige
    Jul 2, 2026
    5.0
    I loved how the people was there families and kids was everywhere especially in the play area and sound like they was having a ball and that made my heart smile 😊 and the workers was working hard and fast to make sure everyone had they correct order and moving at a good pace keep up the great work
  • EM
    Elisa Mae
    Jul 2, 2026
    1.0
    Rude customer service. Wrong orders. I get getting busy but to be disrespectful and rude at a damn job you signed up for is so disrespectful! Maybe don’t apply at McDonalds if you don’t wanna deal with the rush of customers you knew when you applied McDonalds is a busy fast food place.
  • BB
    Bryon
    Jul 1, 2026
    1.0
    This McDonald's is one worst managed locations. The employees are rude and incompetent. I ordered an ice coffee with Carmel. When I arrived at home I tasted the coffee, it had hair in it. I drove back to the McDonald's drive thru and explained that there was hair in my coffee. They acted like I was lying and then started to complain amongst themselves. When they handed me the new coffee I asked the employee was it that hard to make a coffee without hair in it. He said they had made a new one and closed the window while I was responding. This location has always been poorly managed.
  • AT
    Alise T
    Jun 2, 2026
    2.0
    I wanted to share a recent drive-thru experience that left me disappointed. This morning, around 7:35 a.m. on 6/2/2026, I pulled into the drive-thru ready to place an order for several people in my vehicle. As I was organizing everyone's order, I heard the automated question, "Will you be using your mobile app today?" At that exact moment, one of my passengers decided to change their order, so I was focused on making sure I got everyone's food correct before responding. About 30–35 seconds later, once I had everything sorted out, I politely said, "Hi!" The employee responded with, "YEAH, I ASKED WERE YOU USING YOUR MOBILE APP!" Now hold on a second. I understand mornings can be busy. I understand customers sometimes take a moment to respond. What I don't understand is why a simple question needed to be followed up with an attitude. Customer service isn't just about taking orders—it's about how you speak to people. A simple, "Good morning, were you able to hear my question?" would have been professional and appreciated. If an employee is frustrated, customers should not be the target of that frustration. We are the reason the restaurant is open in the first place. My money may not pay the entire electric bill, but it certainly helps keep the lights on. I ended up driving away and spending my hard-earned money elsewhere—somewhere that understands that a greeting and a little patience go a long way. This isn't about a mobile app. It's about basic courtesy, professionalism, and proper training. I hope management uses this as an opportunity to remind team members that every interaction matters. Sometimes a customer isn't ignoring you—they're simply trying to figure out whether Uncle Bob wants nuggets or a McChicken today. A little kindness costs nothing, but it can earn a customer for life.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Maricopa, AZ?

McDonald's in Maricopa, AZ is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru services?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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