Absolutely horrendous customer service experience at this Papa John’s location. No concern for customer retention. Long story, card was charged from Papa John’s website when I placed my order, but their system took it as cash at the restaurant (???, why I don’t know) I was in contact with two DoorDashers who were delivering my order throughout the whole thing, and Papa John’s told the second dasher that I was in contact with that there were FOUR dashers that tried to deliver, which led to the last dasher I spoke with to not want to deliver (mind you, I was only aware of two dashers, I got text notifications alerting me of the second one, no third or fourth dasher.). I placed an order the first time with card on the Papa John’s website, and the Dasher delivering the order never brought it. I called Dasher Support for a reorder due to a lack of delivery, and they told me they’d make a note to the dasher that card was used, and to show them my receipt from purchase when they deliver. That’s what led to having two dashers (4 according to Papa John’s…) The second Dasher I was in contact with said they’d talk to Papa John’s themselves about that happened, they told an inaccurate story unfortunately, and my Dasher decided to cancel and told me Papa John’s would call me themselves to figure out what happened. As I got the call, I was met with CONDESCENDING and FRUSTRATING behavior and demeanor form their end. Kept arguing with me as I told them I saw the bank statement right in front of me that I was charged, but did nothing about it. They told me they would call Door Dash support (this was 10pm btw) and they would call me back. 20 minutes go by and after I call Papa John’s, they said DoorDash told them they couldn’t confirm payment (????, more frustrating events). I call Door Dash once more to basically explain what happened, again, but by that point I noticed they were closed, so the Papa John’s associate LIED to me. I call Papa John’s back and they hung up on me THREE times. Terrible experience.