Jimmy John's

Reviews

• SS

  Steve S

  Jul 9, 2026
  4.0
  About as good as any other one.
• AP

  AZ Patriot

  Jun 26, 2026
  1.0
  Isabella is always closing early and turning away business, as well as violating health codes by placing floor mats on the tables in lobby, as well as on the prep counter where sandwiches are made. Answers the phone with Hello....i say is this jimmy johns? "Yea" is her reply. If you go the last hour of being open, she says she doesnt have ingredients and cant make sandwiches, but really is just closing early. Sad thing is she is a manager.
• TK

  Tay Kay

  Jun 20, 2026
  3.0
  Great food & friendly staff but my goodness HIRE MORE PEOPLE. Lately they’ve been severely understaffed. I counted 8 customers & ONE worker. That’s insane to have a single person working during a lunch rush. It’s unfortunate for the employee & for us having to wait 2x longer. Great store overall, great food, & they always get my order right. But the understaffing is too much to give 5 stars.
• FL

  Frankie Lynn

  May 7, 2026
  1.0
  This location is never busy. I've ordered from here twice and both times my order has been wrong, specifically my kickin' chicken wrap. There were two employees working, I'm not sure if the girl was new because the male employee asked her what her name was. I did hear her say " I'm not sure what I'm supposed to do with this order." This barely has any filling and most of it is tortilla, which isn't even the correct tortilla that I ordered. I submitted my online order at 2:47 PM, didn't go in until 3:08 PM, and still had to wait an additional six minutes for my order. I don't mind the wait, but I don't see how it takes 30 minutes for three items, two of which were cold wraps. Another customer had come in to pick up a mobile order, and he wasn't even acknowledged. He had to walk to the other side of the counter to be greeted. I won't go back to this location. I'll stick with the one on 83rd and thunderbird. It's a far drive but it's worth it for quality food and I've never once had an issue with my order from them. Always great service and I've never had to wait for my mobile order.
• KH

  Kim Hill-Olsen

  May 4, 2026
  1.0
  Worst service! The manager is a lunatic, when i questioned why it was taking over an hour to prepare a internet order that was only for 14 sandwiches she started yelling at me. She had one employee making all of the food while she was literally doing nothing. The place was a mess. The employee who was making the food kept apologizing. Worst customer service I've had in years!