Tifa Chocolate & Gelato in Gilbert is a welcoming neighborhood dessert shop serving handcrafted, small-batch gelato, gourmet chocolates, coffee, espresso drinks, hot chocolate, pastries and other sweet treats. Choose from classic, seasonal, dairy-free, vegan and no-sugar-added gelato options made with high-quality ingredients. Located on Val Vista Drive near Queen Creek, Chandler, San Tan Valley and Mesa, Tifa is a family-friendly spot for an after-dinner dessert, coffee with friends or a treat to take home. We also offer beautifully packaged chocolate gifts and dessert catering for birthdays, school events, family gatherings and other special occasions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.