Welcome to Shimogamo, the lively second location in Gilbert, of an authentic Japanese restaurant that has been delighting Chandler for over 20 years. Owned and operated by a passionate family, their expertise shines through in every dish offered, from highly acclaimed sushi and authentic yakitori to robata. Enhance your dining experience by pairing your meal with our artfully crafted cocktails. Come and embark on an unforgettable journey through Japanese cuisine, where delicious food, skillful mixology, and warm hospitality unite to create lasting memories.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.