McDonald's

Reviews

• TN

  Tavin Ngo

  5 days ago
  1.0
  Worst experience I’ve ever had came from here. DO NOT COME HERE. Services was awful got left waiting in a spot they told me to sit in for 15 minutes. Didn't receive my food and had to go inside causing even more problems. Hire only slow teenagers causing the line to be super long. The inside is horrendous and is filled with teenagers with incompetence and lack of respect for the space. Everything including the staff here and food here sucks!
• AF

  Allison Froese

  May 1, 2026
  1.0
  Drive thru cashier handed me a receipt without greeting me, I had to wave to get his attention and let him know that I have not paid yet. I paid for the correct order based on my receipt but I then received the wrong order and I didn’t notice until too late. The drive thru cashier and the person handing out orders were chatting with eachother over the headsets instead of prioritizing customer interactions and making sure we get the food we order. (We have the same headsets at my restaurant, when the red and green light is flashing on the microphone they are talking to eachother). When I called, the girl on the phone was very dismissive and said nothing that would make me want to come back to that store.
• NF

  nilan fam

  Apr 27, 2026
  5.0
  Franklin was awesome and so kind. His service was truly one of a kind.
• AR

  Alex Ramsey

  Apr 25, 2026
  1.0
  Asked for a burger with no cheese. I ended up with a patty that was a cm thick and it was torn in half. It looked like someone chewed it up and spit it out! Absolutely disgusting!
• SM

  Scott Madison

  Apr 2, 2026
  5.0
  Shoutout to the team at the south Gilbert McDonald’s! Every time we come through the drive-thru, Rhett greets us with a huge smile and the kind of positive attitude that can instantly make your day better. It’s rare to find someone who consistently brings that level of energy and friendliness, and it really shows how much he cares about the customers. The service here is always fast, the orders are right, and the staff genuinely seem happy to help. Because of people like Rhett, this location stands out. In my opinion, this might just be the best McDonald’s in America! Keep up the great work!

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