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McDonald's

3.2
(1,037 reviews)

Business Details

774 S Val Vista Drive, Gilbert, AZ
85296, United States
(480) 633-2424
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
774 S Val Vista Drive, Gilbert, AZ
85296, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 774 S Val Vista Drive in Gilbert, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,037 reviews
5 stars
331
4 stars
192
3 stars
145
2 stars
79
1 star
290
  • LS
    Lyle Southard
    1 day ago
    1.0
    If I could give zero stars I would. I used to visit this store often since I work close. On my final visit here (last week) I placed my order at the kiosk as usual, sat down and waited for my food to be brought out. When the food was delivered there was WAY more food than I had ordered, almost $40 worth. I was there alone and could obviously not eat that much food. After discussing it with the employees, it was determined that someone had previously started an order on the kiosk, but did not complete the order. I then placed my order and unknowingly completed the previous order too. Instead of offering to make it right, I was told that I placed the order and there was nothing they could (or would) do about it. In the end, I left the restaurant without ANY food, including the food I actually ordered, and McDonalds kept my money. I then sent an email to corporate and was told that they would pass it on the stores management team to be dealt with. It has now been a week and, to date, no one has reached out to me from the store or management team. Needless to say, I will not be a customer here, or any other McDonalds, due to this terrible customer service and atrocious treatment. It is obviouse that the management and McDonalds corporate does not value thier customers, and I will not continue to support a company like that.
  • CC
    Carla Cohen
    2 days ago
    1.0
    Only giving 1 star because I cant give 0. Ordered fries in drive thru. They asked me to pull in space 1 so they could finish. They said 1 min. 10 minutes later I walk in and my fries are sitting there and they are playing games in the lobby. They were happy to give cold fries to the person that had to come inside from the drive thru. This is the worst McDonals I've ever seen. They are trash. I would never go back. It was very dirty and smelled terrible.
  • JA
    Jack Alexander
    Jun 9, 2026
    1.0
    Came to this location a few times in the last few weeks and they just can not get anything right. Fries undercooked. Chicken nuggets burnt. Given the wrong kind of tea. Forgotten sauces. Every time there was multiple problems with my order. Will not be returning here and honestly mcdonalds as a whole has completely fallen off in terms of quality.
  • BP
    Becky Peeples
    May 20, 2026
    1.0
    Horrible McDonald's. Ordered 2 shakes for the kids and happy meals. They were like milk. I gave the vanilla one back and the manager made the comment "it is what it is" she then added something mixed it again and gave it back. She added ice so now we had watered down milk. No refund given just negative comments about it not being real ice cream and it is what it is. Horrible service. No apology for a $5.49 cup of vanilla water. This was around 3:30pm on Wednesday.
  • LB
    Laura Ballou
    May 19, 2026
    1.0
    They put the new mango flavoring in my Diet Coke. I am allergic to mango in any form. I didn't ask for mango flavoring. This caused a massive allergic reaction. When I called the restaurant to tell them to be more careful, the manager literally only said 'oh sorry' like they got my order wrong instead of risking my health. I had already taken Benadryl so my throat wouldn't close but the complete lack of awareness, sensitivity or empathy was dumbfounding. Completely unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 774 S Val Vista Drive, Gilbert?

McDonald's at this location is open from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has drive-thru service available during the same hours as the main restaurant.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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