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El Pollo Loco

4.0
(1,205 reviews)

Business Details

4091 S Gilbert Rd, Gilbert, AZ
85297, United States
(480) 545-8888
https://restaurants.elpolloloco.com/az/gilbert/4091-s-gilbert-rd

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gilbert,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
4091 S Gilbert Rd, Gilbert, AZ
85297, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 9:00 PM

Reviews

4.0
1,205 reviews
5 stars
632
4 stars
266
3 stars
138
2 stars
63
1 star
106
  • AV
    Alex Valencia
    Sep 25, 2026
    1.0
    Really disappointed with my experience. The chicken was nasty and tasted like it wasn’t fresh at all. I’m a huge El Pollo Loco fan, which is why I was really disappointed with this experience. Definitely not what I expected from El Pollo Loco. I won’t be coming back to this location.
  • BR
    blanca renteria
    Sep 22, 2026
    2.0
    The food was not fresh; even the churros seemed to have been sitting for a while and had an unusual taste.
  • DS
    Dave Solar
    Sep 17, 2026
    5.0
    I love their chicken. I normally get a family meal to bring home in the evening. When I go there for lunch I like the street tacos, the avocado and chicken tacos and burritos. The chicken avocado salad is very good and low carb. I like the red Pico house salsa it is made fresh in the restaurant and they don't overload it with onions like most pico. My favorite sides are pinto beans and rice. Beans are not refried type. Flavor is great on both. I get the salad side too but it is very boring. The salad is mostly all lettuce with a tiny amount of tortilla strips and some fresh cilantro. Dressing is pretty good. I like to smother the lettuce in the fresh Pico salsa to add a little more flavor. They do a great job with consistency from store to store. The Pico salsa can very from very hot to no heat is the only thing that isn't consistent. I like the fresh healthy food. I highly recommend this chain.
  • MD
    marty D
    Sep 11, 2026
    5.0
    Staff very friendly and helpful play some most likely clean I didn't go into the bathroom so most of the tables were cleaned usually this restaurant is very clean
  • RS
    Ray Stoinski
    Sep 3, 2026
    1.0
    I've been to this location many times before, because I work nearby.. For some reason , they do not know how to serve you hot food... I have sent it back many times because my food is not hot enough.. I decided to give them one more try before I nix them completely.. I just ordered a new quesadilla that their advertising.. It was unbelievably disgusting.. None of the cheese was melted.The chicken was cold.. I honestly couldn't believe they were serving this...I didn't even send it back.I just put it in the garbage because I was on a time limit..I actually took some pictures , but for some reason they didn't come out... I believe it's singled out to this location because I've been to others , and they don't seem to have the same issues as this one.. They also like to close early a lot...I've noticed..

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Gilbert, AZ?

El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to customers.

Brand Certified Facts from El Pollo Loco

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Certified October 04, 2026Yext Knowledge Graph
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