Chipotle Mexican Grill

Reviews

• JM

  Julia Morris

  6 days ago
  1.0
  This location was poorly kept. The counter had food scattered everywhere and the grill area had tomatoes all over the place! The grill was horrid! It was just smoking and burnt. I felt bad for the 2 young guys running the drive thru and the dining room, if they had more help, the kitchen would be cleaner and customers wouldn't have to wait so long!
• TK

  Taylor Kassan

  Oct 7, 2026
  1.0
  I have really given this Chipotle so many chances and they have let me down every single time! I have gotten off my shift and ordered my Chipotle for 7:30PM. Arrived at the Chipotle Lane around 7:35-7:40PM and proceeded to wait for 15-25 mins, 2 people had came up to me during this time asking for my order, but then never checked back in, having me sitting in my car feeling like forever. I then had pulled to the front of the store where they had a line out the door (I can understand as things become backed up). But to be ignored through the drive through for 15-25 with no follow up or concern? I then had to wait another 15 mins to have an employee service me, letting them know I was waiting at the window for an incredibly long time and my order should be ready for pick up. On different occasions I am always waiting extra for something that should be resolved or communicated easily!!!
• AW

  Andrew Williamson

  Oct 5, 2026
  1.0
  We placed an order through the app and pulled up to the window. They had no idea about the order. I had to go inside and finally get someone to pull a manager. The order slip was on the table and the girl just missed it. Horrible service. How does this happen? When she realized her mistake she never said anything to me, she just angrily made the order. I also had to flag them down while I was at the window since she never came to the window. October 5th. Around 2:30. Look into it management. Crazy.
• JD

  Justin J. Dinh

  Sep 25, 2026
  1.0
  We’ve given this newer location multiple opportunities to get their ‘flow’ down and it just does not seems like it’s headed towards that direction. I did not appreciate the heavy eye roll when proceeded to order two kids meals and two bowls. Apologies, to whatever inconvenience I may have caused wanting none other than what was left of the empty food stations….. To management, please consider taking into consideration at all the negative reviews left.
• AK

  Anna Kampf

  Sep 14, 2026
  2.0
  C'mon Chipotle you can do better! We love having you in the neighborhood, but today was not good. At 130p, I brought my uncle into Chipotle for his first experience. The floors were very dirty, the metal tables were wiped with a dirty cloth (I could see the steak marks), the bins were empty, the beverage side looked neglected. I told the girl behind the counter that I promised my uncle steak, she said it will be done in 10min or so. We figured we would wait so she said she would let us know when it was done. Gave us a chance to catch up anyway. She let us know when the steak and veggies were done, that part was great! So I let the guy know it was my uncle's first time and he set him up with a bowl. I also got a bowl and asked for guac on the side. He slopped it in the little cup, about 50% full, put a lid over the guac with some hanging over the side - $2.50?!?! After waiting for the steak it wasn't worth the wait! It was chewy and I wish we went somewhere else. Sorry Uncle Patrick! Chipotle, please work on your store pride and service! The only thing I was happy with was the girl that let us know when she said she would.