Merkin Vineyards Hilltop Winery & Trattoria is located at 770 N. Verde Heights Drive, overlooking Old Town Cottonwood, Arizona. At the base of the hill, you'll find Merkin Gelateria and Pocket Park, where we serve all-natural gelato and sorbetti. Guests can either ride the tram (costs $2 or free with the purchase of a gelato) or park for free in our lot at the Hilltop. The restaurant is surrounded by a beautiful 4.5-acre working vineyard. Our dog-friendly patio offers a stunning, 270-degree view of the Verde Valley. Our farm-to-table menu includes fresh salads, handmade pasta, wood-oven pizzas, and a large central wine and artisan cocktail bar. Guests can tour our vineyard, greenhouse, and barrel room Thursday-Monday, 12-5 pm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.