Portillo's Chandler

Reviews

• MS

  Melody Steiger

  4 days ago
  4.0
  My husband and I's go to after church 🙌Food and service is awesome. Only reason why giving one less star is they are having employees take orders outside when the speaker box isn't broken. It's over 100 degrees today and they don't have ice back packs or mister/fans. But Danielle was so friendly despite the hot working conditions 💙
• MG

  Mark Graubins

  May 9, 2026
  4.0
  Efficiency did not make its way here from Chicago. I came to this location twice in the last 2 days. Note....both experiences were in the drive thru. Day 1 ... waited nearly 10 minutes for 2 hot dogs and chicken sandwich. The staff was professional and apologetic. Day 2.... 3 beef sandwiches... pull up to the menu and was told to wait. 4 minutes later my order was taken. I then pulled up and waited for nearly 10 minutes and someone finally came out with my food. The middle aged woman literally asked if I ordered beef sandwiches. I said yes. Her response .... "here" as she handed the bag to me. Total disregard for professionalism. I truly hope this was merely a hiccup and not the start of a trend. Thank you to anyone on the staff who reads this and tends to this issue.
• NW

  Nate Wolfe

  May 6, 2026
  2.0
  Worst Portillos experience ever. Spent 20 minutes in the drive through. They were out of cheese sauce. And it wasn’t even that busy. Do better Portillos.
• JM

  Jessie Marie

  May 2, 2026
  3.0
  I love portillos (Chicago born) But this location just isn't it. My hubs chicken sandwich was undercooked and my hotdogs also tasted off :/ it was disappointing seeing that we love portillos and this location was the closest to us at the time. Usually all locations are the same which is what we looked forward to. Hope they're able to turn things around here and that it was just an off day
• KI

  Kim Nikolay (Ignitikus)

  Apr 26, 2026
  5.0
  If you are looking for an Americana style fast food, Portillo's Chandler is the right place to stop by. A lot of 'vintage' memorabilia can be found both on walls and hanging of the ceiling. Food can be ordered at the counter or by using one of the several kiosk that can be found at the entrance. Italian beef sandwich was simply delicious. Fries were ok. But, onion rings were very bland and a bit bitter. Both came with a cup of cheese sauce that made them more bearable.

Frequently Asked Questions About Portillo's Chandler