Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
What a terrible experience, I sat in the 2 lane drive through as 3 cars go past in the other lanes and I don’t get a peep while a line forms behind me, then after trying to get their attention for a minute I got my already ordered mobile order. The result…a milk shake with that could be labeled a medium with how little they put in. It didn’t even reach the top of the cup and they put a whip cream lid on top, it’s laughable.
IE
Isaac Espinoza
Aug 16, 2026
1.0
Yall stay messing up orders i order a sausage muffin got two hash browns instead and I had work so couldn't go back thanks yall need serious training at this location I understand it's mainly younger crew but still with prices yall should do better
RR
Rob
Aug 13, 2026
2.0
Not super happy as I order the same meal every time I go to this location, I ask for a meal with no lettuce and they somehow always put it in the sandwich. I mean it’s on a screen describing how it’s to be prepared. I’m not sure what the issue is but I’ll find somewhere else to eat from this point on.
SR
Stacy Rybarczyk
Aug 13, 2026
5.0
BEST fast-food place I've been to for SERVICE!! Extremely polite. Orders are always spot-on, hot, and fresh, and they're generous with the fries! I've even seen employees outside picking up trash and wiping down the windows. Inside is always impeccable as well! I've never seen a more efficient and well-run McDonald's with the kindest employees.
EL
Ethan L K Le
Jul 27, 2026
1.0
Subject: Customer Service Concern Regarding Employee Interaction
Dear McDonald’s Management Team,
I would like to share a concern regarding my recent experience at your location. I am a regular customer and visit this McDonald’s for breakfast almost every other day because I appreciate the convenience and service your team provides.
On Friday, June 23, I visited your location around 11:00 AM to 12:00 PM for my usual order. Ron assisted me with placing my order and helped me complete the checkout process. I then proceeded through the drive-thru to pick up my food. When I arrived at the pickup window, I was greeted by a female employee who appeared to be a manager.
During the interaction, she asked me what my order was. I explained that I had ordered a burger, but she insisted that I had a different order. She then asked for my name, and when I responded, she said in a rude and dismissive manner that I would not have the name associated with the order. The way she communicated with me felt disrespectful and made me feel uncomfortable as a customer. She also directed me to another window to wait without providing a clear explanation or showing concern for the inconvenience.
I have been involved in the business industry for many years, and I understand that customer relationships and employee professionalism are essential to building a successful business. A customer’s experience is often determined by how they are treated during small interactions. A manager or leader should set the standard for patience, respect, and positive communication.
I respectfully ask that management review this situation, speak with the employee involved, and have a constructive conversation with her about the importance of customer service, communication, and treating every guest with respect. My intention is not to create conflict, but to help improve the customer experience and support the continued success of this location.
Employees represent the brand and the community they serve. A negative interaction like this can impact customer trust and loyalty, while a positive approach can create lifelong customers. I believe addressing this situation through proper coaching and communication can help prevent similar experiences for other guests in the future.
Thank you for taking the time to listen to my concerns. I hope this matter can be addressed professionally and used as an opportunity to strengthen your team’s customer service standards.
Sincerely,
What are the regular operating hours for McDonald's at 3020 East Riggs Road, Chandler, AZ?
McDonald's is open from 4:00 AM to 12:00 AM Monday through Thursday, 4:00 AM to 1:00 AM on Friday and Saturday, and 5:00 AM to 12:00 AM on Sunday.
Does this McDonald's location offer delivery services and what are the delivery hours?
Yes, delivery is available daily: Monday to Thursday from 4:30 AM to 12:00 AM; Friday and Saturday from 4:30 AM to 1:00 AM; and Sunday from 5:00 AM to 12:00 AM.
Is there a drive-thru available at this McDonald's, and what are the drive-thru hours?
Yes, the drive-thru is open daily with hours matching store hours: 4:00 AM to 12:00 AM Monday-Thursday, 4:00 AM to 1:00 AM Friday-Saturday, and 5:00 AM to 12:00 AM on Sunday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and is it wheelchair accessible?
Yes, free WiFi is available and the location has wheelchair accessible entrance, seating, and restroom facilities.
Where can I download the McDonald's mobile app for ordering or deals?
You can download the McDonald's app from the Apple App Store or Google Play Store for convenient mobile ordering and weekly deals.
What types of services and menu options does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi. The menu includes breakfast, lunch, dinner, coffee, desserts, and children's options.
Are there any financial services near this McDonald's that customers might find useful?
Yes, nearby financial services include Western Union money transfer, BBVA and PNC Bank branches with ATMs, and a LibertyX Bitcoin ATM, which can be convenient for customers needing quick access to money services.
What convenience stores and gas stations are close to this McDonald's?
Nearby options include Walgreens pharmacy and convenience store, Valero 1702 gas station, Corner Store, and Circle K which also offers coffee, perfect for combined errands or stops before or after your meal.
Are there any recreational or wellness facilities near McDonald's at East Riggs Road?
Yes, customers can visit Spa Massaggio for a day spa experience or Premier Martial Arts for fitness instruction nearby to relax or stay active before or after dining.
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