El Pollo Loco

Reviews

• EF

  Edison Freire

  2 days ago
  5.0
  Muy bueno especialmente el joven Edison 👌🏻🙌🏻
• IM

  Isaac Molina

  6 days ago
  5.0
  ⭐⭐⭐⭐⭐ 10/10 Experience! Absolutely outstanding! From the very first bite, I could tell everything was made with incredibly fresh, high-quality ingredients. The flavors were bold, perfectly balanced, and every ingredient tasted fresh and authentic. The chicken was juicy, the guacamole was creamy, the pico de gallo was vibrant, and the toppings came together flawlessly. This is hands down one of the best meals I’ve had in a long time. The customer service was just as impressive as the food. Everyone was welcoming, attentive, and made the experience even better. A special shout-out to Manager Roberto, who is the definition of professionalism. He is friendly, approachable, and genuinely cares about providing exceptional service and ensuring every customer leaves happy. If you’re looking for amazing food, fresh ingredients, generous portions, and outstanding customer service, this is the place to go. I can’t recommend it enough—I’ll definitely be coming back. A solid 10/10! 🔥🌮👏
• MG

  Mary Garcia

  Jun 24, 2026
  1.0
  Absolutely terrible place. The chicken is dry and the chicken salads used to have a good amount of chicken rice and beans and today they didn’t have any at all. The chicken was dry and only had a few pieces. I requested 6 salsa rojas twice and they didn’t even give me salsa at all. Do these people not know how to take and order and make a salad? I used to love going to this place but not any more. They seem to be cooking a lot of chicken but keep it for themselves because the pieces of chicken in the salads is minimal.
• JM

  Javier Miranda

  May 31, 2026
  2.0
  The inside of the restaurant smelled awful like rotten chicken. I regretted ordering food here once I went by the soda area to fill my drink I was overwhelmed by an awful stench. I did notice that the counter where there soda machine is located was very poorly siliconed when installed and the counter top had swollen and started separating from the wall. Could be because of moisture and who knows what else seeping into that open gap. Surprised Health inspectors don’t say anything.
• JJ

  James Jones

  May 15, 2026
  1.0
  I placed an order for delivery on their website and waited for over an hour to recieve an order of chinese food instead. Went into the restaurant to ask for a refund and was told by the supervisor that it wasnt their problem and i wouldnt be getting my money back or the food. Horrible customer service and bad approach. I ordered from their website and they chose to source it out to doordash so i dont get how thats not their problem. Only reason i left 1 star is because i couldnt post and leav them 0

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