While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bullhead City, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
This was the worst Customer Service Experience in The Tri State Area. The Food was Literally Disgusting. My Grilled Chicken Nachos had No Cheese... I had extra Sour Cream and Pico... My Grilled Chicken was Burnt and Dry... Definitely Not Coming Back. The Quality of Food is Gross..The Prices are Not Worth The Product... Parking is Congested.
TB
Tony Barnes
Sep 19, 2026
1.0
El Pollo Loco used to be a great restaurant under the previous franchise owners, it currently is in a sad state and nothing like it once was. Totally horrible. Bring back the original family.
CJ
Cathy Jones
Aug 28, 2026
5.0
Ordered online for pickup. Order was ready when we arrived and food was as expected.
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