While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bullhead City, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The air conditioning has been out for quite some time according to the staff. It was at least 90 degrees inside.
AA
Amanda
Jun 12, 2026
1.0
Wish the staff were more personable and the music was so loud I couldn't even hear myself ordering, and I have no idea why they had so many staff working. Many were just standing around talking and when you come to the counter they make it seem like you're inconveniencing them. That many people and they couldn't even get the order right either. Legitimately if you want rotisserie chicken just go to the Sam's club.
NR
Natasha Robertson
Jun 2, 2026
1.0
Could not get a single order right ,and the prizes not worth the bite. Food horrible and disgusting.
SH
Siee Hakeem
May 31, 2026
1.0
Bad English,got my order wrong chicken burnt drink horrible
EJ
Ed Juengling
May 8, 2026
3.0
Chicken dry and overcooked, the wings were not able to eat. Less time on the fire please.
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