Five Guys

Reviews

• LM

  Laura mott

  3 days ago
  4.0
  Tried new store Was good and as expected Only negative was asking for a tip at the order site.. Do not know the service I am about to recieve ? Plus who gets the tip ?
• DB

  Diamond B.

  May 5, 2026
  5.0
  Five guys in Veraddo is doing what Five Guys does. Fast service, organized, clean, friendly, and everyone assists to be working and not slacking off in any way. My ONLY tiny peeve is that I've noticed that if you order large fries by themselves instead of with a burger, you seem to get more. If you pay the same price, you get the same amount... just saying.
• SS

  Sara Solomon

  Apr 24, 2026
  3.0
  The food is pretty good if you eat here. but why is the service so extremely slow? They have no urgency to get food out. And why is that if you get your food to go, or have it delivered, the burger comes wet? My buns were so soggy the other day, it looked like they were soaked in water. It was absolutely disgusting.
• CC

  Craft Cart2go

  Apr 21, 2026
  5.0
  Had a great experience at Five Guys in the new shopping center in Verrado! The restaurant was spotless from the dining area to the restrooms, which is always a huge plus. The staff was friendly, welcoming, and efficient, making the whole visit feel easy and enjoyable. The burgers and fries were fresh and made to order—hot, flavorful, and exactly what you expect from Five Guys. They do have self-order kiosks, which I’m personally not a fan of, but I appreciated that you can still order directly at the counter with a team member. That flexibility made the experience much better. I also loved the seating options—plenty of comfortable indoor seating, plus outdoor seating with a nice view, which made it even better to relax and enjoy the meal. Definitely a great addition to the area. I’ll be back!
• CC

  Cat

  Apr 9, 2026
  5.0
  Big shoutout to the area manager Sean. I had an olinrle for delivery order where I wanted a strawberry shake so bad. They have the best shakes. When my order got here the shake was nowhere to be found and it wasn't even on the yellow receipt which I am guessing it was sent to another kiosk to be made and both the worker and driver forgot to confirm. I was HIGHLY upset. Called the store but had to leave a message. Called the feedback line and her service was horrible. Sean received my voicemail and called me right back. He was very kind and apologized for the mishap. His customer service was extremely great and I can see why he is the area manager. I received a gift card and he processed a full refund of my $78. I ordered through the store site and they used Doordash so I am still waiting on that refund but with customer service like that I am no longer upset. I went here once before in person the week before and everyone was nice there as well. Just don't forget the drinks please!

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