Sonic Drive-In

Reviews

• MJ

  Megan Jones

  Aug 20, 2026
  1.0
  I was late to my order over 2 hours because I ended up going to the wrong location, when I showed up they low key fought with me about getting it remade and then told me well it’s gonna take 30 minutes to remake and then immediately turned off the intercom, very rude staff. Sorry I don’t want to eat hour long made food that burger bun would’ve been soggy. 🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️
• NM

  Nathaniel Mora

  Aug 16, 2026
  3.0
  No good long wait sloppy drinks. Deffinatly not tje way you want you food when you have to eat in your car.
• AF

  Abigail Fisk

  Jul 10, 2026
  2.0
  It took them 10 minutes to take my order 20 minutes for my food. They had gotten it wrong so then I had to wait another 10 minutes for them to bring out my right order. And have their card machines don’t work.
• TP

  Trinidad Pelagio

  Jul 6, 2026
  1.0
  Been waiting over 10 minutes just to make a simple order. One large drink. Shouldn’t take this long.
• RR

  RA Ramirez

  Jul 3, 2026
  2.0
  I visited the Sonic location on July 2,2026 at approximately 6:04pm after placing a mobile order through the app. My order included a large iced water with extra ice, real cherry, real strawberries, and real lemon, along with a Route 44 cherry slush. At first, I mistakenly believed the drinks had been switched because my niece had accidentally taken my water and handed me the slush. I called the stall button, explained the situation, and later realized the mistake was on my end. I immediately apologized to the employee and took responsibility for the misunderstanding. However, after trying my water, I noticed it contained lemon syrup instead of real lemon. When I contacted the employee again, she told me their system showed I had ordered lemon syrup. I showed the manager my app, which clearly showed that I had selected real lemon. The manager confirmed that their system displayed lemon syrup, so there appears to be a discrepancy between the app and the store's ordering system. What concerned me most was the employee's attitude throughout the interaction. She was dismissive, rolled her eyes after I apologized for the initial misunderstanding, laughed during our conversation when I was trying to resolve the issue, and refused to offer any solution or replacement. I felt that my concerns were not taken seriously, even after it became clear there was a difference between what the app displayed and what the store received. I am not writing simply because of the drink. I understand mistakes happen. I am writing because I believe customers should be treated respectfully, even when there is confusion or a technical issue. I hope this location can review both the employee's “Lizeth” customer service and the apparent issue between the mobile app and the store's ordering system so other customers do not experience the same problem. Thank you for taking the time to review my feedback. Also after the first misunderstanding she took my receipt and never gave it back nor did she read me my order or say anything when she brought out the drinks just seems like she hates working with the public I’ve also had her as a carhop in the past and she’s never friendly or welcoming. The manager was wonderful though.