Location.com logo
Brand Certified

McDonald's

3.2
(2,007 reviews)

Business Details

9930 W McDowell, Avondale, AZ
85323, United States
(623) 478-3925
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9930 W McDowell, Avondale, AZ
85323, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9930 W McDowell in Avondale, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,007 reviews
5 stars
635
4 stars
327
3 stars
339
2 stars
172
1 star
518
  • AA
    Angie
    2 days ago
    1.0
    I don’t know what the problem is but this is the second time I came to this location and my burgers taste like they dropped a whole bunch of salt on the patties. Paid $28 dollars just to toss the food in the trash it’s not even edible. On top of that there’s always an attitude with these employees. I already know how customers can be so I am nice every time but you can be as positive as possible and it won’t matter because they’re already clocked in ready to be rude.
  • RL
    Rosie Lopez
    Nov 1, 2026
    1.0
    Dear McDonald’s Customer Relations, I am writing to formally complain about my experience at McDonald’s restaurant #27822 on October 31, 2026, at approximately 7:15 p.m. I purchased two nugget bundles for my staff, totaling $42.41. At the pickup window, an employee handed me a box containing one bundle and instructed me to park while waiting for the remainder of my order. She stated that the wait would be 30 minutes. I declined because I was concerned that the food already provided would become cold during that wait. The employee insisted that I move because I was holding up the drive-through line. When the manager approached, she asked, “What is your problem?” I explained that I was waiting for my remaining food and questioned the stated 30-minute wait for fries. The manager again insisted that I park.I know it only take 3 minutes for fries to be done. Had they dropped the fries when they said they did..My order would have been ready. Approximately 2 minutes later, 2 Avondale Police officers arrived on either side of my Jeep in the drive-through. I learned that management had contacted police regarding an alleged disturbance. From my perspective, I was expressing concern about a paid order and an unreasonable wait. I was not threatening or abusive. I ask that you review any available surveillance footage and audio to assess the interaction. The officers directed me to pull forward and informed me that the restaurant was refusing further service and would issue a refund. However, I received only $21.21 of the $42.41 I had paid. Please explain this discrepancy. The food they handed to me had been returned. The interaction concluded at approximately 7:28 p.m. What should have been a routine food pickup became an unnecessarily escalated encounter involving police & I left without my complete order. I also have a photograph showing an employee using her phone while I waited, which I can provide along with my receipt and refund documentation. I request a review by the franchise owner or district manager, a written explanation of why police involvement was considered necessary and a resolution of the refund discrepancy. I would also appreciate an explanation of how this location will address customer concerns more professionally going forward. Sincerely, Rosie Lopez
  • RJ
    Robert Baugh JR
    Oct 29, 2026
    5.0
    great service from Matt. food was on point. will definitely drive back to Arizona for this location.
  • GM
    Gila Monsters
    Sep 29, 2026
    1.0
    I usually have no issue with this McDonald’s as I have gone here frequently for the past 4 years, but I’m sweating, puking, and gagging up my insides because I devoured uncooked meat. The service was great and pleasant and has been for the past few years but this morning is very different. I’m completely disgusted thinking about how much I ate before I noticed. Never again!!! I should get a full refund and probably something more since I’m going through it right now??? Wow oh wow !!! (Should I have posted the puke pic too?)
  • NB
    Nikki Byron
    Sep 24, 2026
    1.0
    Honestly, this experience was ridiculous. I ordered a biscuit for my son and asked for it plain with cheese added. I was told they couldn’t do that because “every fast food place is different.” Okay, fine. I explained that I had literally ordered the same thing there before, and instead of simply telling me what they could or couldn’t do, they gave me a completely plain biscuit and a separate box with slices of cheese in it. 😐 At that point, I went to speak with the manager because I figured she could simply clarify the situation or help resolve it. Instead, she literally walked away from me and left me standing there mid-conversation. No explanation, no “sorry,” no attempt to help—just completely ignored me. I’m not expecting the world over a biscuit and some cheese 😂. If you can’t accommodate something, just say that and move on. What bothered me was the complete lack of customer service and especially the way the manager handled it. I’ve worked in customer service for years, and one thing I know is that you don’t just walk away from a customer because you don’t want to deal with the situation. That is especially unacceptable coming from a manager. The biscuit wasn’t the problem. The way I was treated was.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: