Location.com logo
Brand Certified

Baskin-Robbins

2.2
(59 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 12685 W Indian School Rd, Avondale, AZ — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
12685 W Indian School Rd, Avondale, AZ
85392, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 12685 W Indian School Rd in Avondale, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.2
59 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
0
1 star
40
  • HF
    H J F
    Jul 31, 2026
    1.0
    ****07/25/2026, Saturday 8:10 pm**** I am writing to formally report an issue regarding absolutely poor customer service and substandard product quality at your store on Saturday, July 25, 2026, at approximately 8:10 PM. The two quarts of hand-packed chocolate chip ice cream I purchased did not meet the standard quality expected from Baskin-Robbins. Furthermore, the service provided by the employee—who appeared to be a team lead wearing a blue polo shirt—was highly unprofessional and disrespectful! I requested sides of caramel and nuts, and inquired about the additional cost for a side of cherries. Before completing the transaction, I asked the employee to confirm that the topping cups would be filled, which she assured me they would be. Upon receiving the order, the cup of nuts was significantly underfilled, and the cup of cherries contained ONLY four cherries! When I questioned the $1.98 charge for the cherries, the employee dismissively replied, "We don't make the prices." When I subsequently requested a refund for the cherries, she aggressively stated she would fill the cup "this time." When I later called the store to request the employee's name to report the incident, I was informed that employee names are not provided. The employee's attitude was unacceptable, and I am also forwarding this complaint to corporate headquarters.
  • AN
    Amanda Navarro
    Jun 29, 2026
    1.0
    If I could give this place 0 stars I would. Not just baskin but dunkin too. None of the employees know how to listen. Every single time we go here our order is wrong and everytime we try to get it fixed its more messed up than the first time. Please get better employees or better management. This is ridiculous.
  • CG
    Crispi Garcia
    Jun 19, 2026
    1.0
    Tried going to this location and goggle maps has the wrong address, please update. I also tried calling to get their exact location and no one answered.
  • CB
    Cindy Butler
    Jun 5, 2026
    1.0
    I was charged a tip on my order, I went through drive through for a single ice cream cone. I didn't put the tip on, the person who rung up my order did with out my permission, it wasn't much, its just the principle. I then tried to call the store, but was never able to have anyone pick up the phone.
  • RG
    Ron Gallegos
    May 2, 2025
    1.0
    The person on the phone call was not professional when I called asking questions about an advertised special.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: