Location.com logo
Brand Certified

McDonald's

3.0
(1,846 reviews)

Business Details

3901 Petro Rd, West Memphis, AR
72301, United States
(870) 735-6881
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3901 Petro Rd, West Memphis, AR
72301, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3901 Petro Rd in West Memphis, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,846 reviews
5 stars
518
4 stars
304
3 stars
301
2 stars
170
1 star
553
  • MA
    Mansoor Ahmadi
    5 days ago
    1.0
    Bad customer service and staffs are very rude.
  • NM
    Nely Marcantel
    Jul 28, 2026
    5.0
    Not as bad as some the reviews say. My order was made and handed to me in a perfectly acceptable amount of time. My double quarter pounder was made fresh, the patties were juicy and hot, my fries were just the way I like them,the dining area, restroom, and food prep area were all clean, and the people that dealt were plenty friendly. I think most of the bad reviews are just people that can't be satisfied.
  • MB
    M B
    Jul 19, 2026
    1.0
    The most disrespectful and lazy workers at this location. This McDonald’s needs to be shut down.
  • GA
    Gabrielle Akins
    Jul 9, 2026
    1.0
    This location is lacking in proper customer service. If curbside pickup is offered, customers should not have to leave their vehicles and walk inside to retrieve their orders. I waited for my food and eventually had to go inside after no one brought it out. Once inside, I stood at the counter for at least 10 minutes before anyone acknowledged me, even though several employees came to the register and did not address me. When a person who appeared to be the manager finally looked up, it seemed as though she already knew why I was there, as my order was simply sitting on the counter. There was no sense of urgency, communication, or accountability regarding the delay. This location needs significant improvement in customer service and attention to customers’ experiences. Unfortunately, I will not be returning to this location.
  • RB
    Robert Bratton
    Jul 8, 2026
    1.0
    Pretty sure an employee parked their car in the drive through and blocked it from 10:45 til 11:00 so they didn’t have to help anyone. Wouldn’t even be mad if they told people they were closed. Where I live McDonalds is open 24/7 but they wasted my time and I didn’t get food. Good luck with anything in West Memphis.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: