Location.com logo
Brand Certified

Chick-fil-A

4.2
(1,735 reviews)

Business Details

206 W Service Rd, West Memphis, AR
72301, United States
(870) 400-0081

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your West Memphis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
206 W Service Rd, West Memphis, AR
72301, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 206 W Service Rd in West Memphis, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.2
1,735 reviews
5 stars
1,099
4 stars
260
3 stars
138
2 stars
90
1 star
148
  • MJ
    Marilyn Jones
    Aug 14, 2026
    5.0
    Once again, Chick-fil-A didn't disappoint with the food quality, friendly employees and speedy service! As for the atmosphere, I always get a good feeling when I'm dining inside. Everyone seems so happy and is so helpful, it makes me feel like I'm an honored guest.
  • EM
    Emrah Mesinovic
    Aug 9, 2026
    2.0
    The food was good but the cashier forgot my sauce when i specifically said to add the chick fil a sauce and the bbq suace so i guess i would recommend it
  • NN
    Nolan
    Aug 6, 2026
    5.0
    This Chick-fil-A has really awesome service. My food was done within seconds of me ordering.
  • LC
    Loren Crowley
    Jul 27, 2026
    1.0
    I normally LOVE this chick-fil-a but today I ordered a pineapple dragonfruit with sprite and after drinking it for a bit I found a hair IN my drink and was disgusted this isn’t the first time this has happened but it’s just so unsanitary I could not not say something. There service was as always is amazing.
  • DT
    D T
    Jul 26, 2026
    1.0
    This is, without question, the worst Chick-fil-A location I have ever visited anywhere in the United States. I genuinely thought the locations I'd visited in Memphis, Mississippi, and the Philadelphia Airport were the worst, but this restaurant somehow managed to set an even lower standard. My order was a complete disaster. It was missing multiple items, and several of the items I did receive were made incorrectly. I had to walk back inside the restaurant five separate times just to collect everything I had already paid for. They even forgot my kids' juice boxes. Throughout all of this, not a single employee greeted me, acknowledged my presence, made eye contact, apologized, or asked if I needed assistance. I stood there while employees walked past me repeatedly as if I were invisible. No one even bothered to let me know my order was ready. The food was just as unacceptable as the service. My chicken sandwich was missing the cheese I paid for. The nuggets were dried out and tasted stale. The fries were cold, soggy, and clearly not fresh. My Coke Zero tasted like dirty water with moldy-tasting ice. My kids were served stale food, the ice cream tasted sour, the cone was stale, and the ice cream was melting before I could even make it out the front door. To make matters worse, there were no napkins, no sauces, and no ketchup included with the order. There wasn't a single "Thank you," and I never once heard the famous "My pleasure" that Chick-fil-A has built its reputation on. Other Chick-fil-A locations have offered to help carry large orders to my car. At this location, I couldn't even get the bare minimum of customer service. When I asked to speak with a manager, I was told there wasn't one there. If that's true, this location is being run without any leadership or accountability. If it isn't true, then I was simply brushed off instead of having my concerns addressed. The condition of the restaurant was just as disappointing as the experience. It looked unfinished and poorly maintained, as if construction had been abandoned before the job was completed. Based on the condition of the restaurant and the quality of the food I was served, this location could benefit from a visit from the health department. Who is the franchise owner? I would like to speak with them directly because what is happening at this location is unacceptable and reflects terribly on the Chick-fil-A brand. This wasn't one mistake—it was failure after failure from the moment I walked in until the moment I left. I wasted my time, my money, and left with food that never should have been served. I will never return to this location again.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: