Sonic Drive-In

Reviews

• JM

  Jen M

  Aug 23, 2026
  1.0
  Extremely disappointing experience tonight. We placed a mobile order and arrived at the restaurant, but I was having trouble getting the app to work. We pressed the button to order and explained the situation to the employee who answered. We were told they had our order and that it would be right out. Fifteen minutes later, we still had nothing, so my husband pressed the button again. No one responded. He tried again about 10 minutes later—still no response. At that point, I was finally able to get back into the app, but couldn't check in, so I called the restaurant directly. By then, we had been waiting over 30 minutes. The employee put me on hold for a couple of minutes, then came back and assured me it would be right out. About five minutes later, someone finally brought the food out—only for the order to be wrong. One drink was incorrect, another custom drink was completely missing, and my burger had a burnt bun. The tots and fries also tasted like they had been cooked in old oil. At that point, after waiting well over 30 minutes and having absolutely no communication from the restaurant for much of that time, we were so frustrated that we simply left. I understand that restaurants get busy and mistakes happen, but the combination of the excessive wait, lack of communication, incorrect/missing items, and poor food quality made this an extremely disappointing experience. It left a bad taste in my mouth—both literally and figuratively. Sonic, do better.
• SM

  Shellie Mcentire

  Aug 21, 2026
  1.0
  We waited for an hour and never got our drinks they was so slow p.s. we are just now getting our drinks it's been almost 2 hours
• MT

  mary logan thomas

  Aug 21, 2026
  1.0
  I never leave reviews, but I need to spare others because this experience was terrible. Our order was not complicated at all. Yet somehow it took 45 minutes, numerous things were missing, our toddlers kids meals’ waters turned out to be sprite instead, and eventually we left and just accepted not having everything bc any correction we tried to make took another 20+ minutes. Trash was spilled outside by the picnic tables and it smelled horrible, flies everywhere, the workers did not seem to care to try to make anything right. Horrible experience. This road trip stop with 2 toddlers which was intended to be a quick stop put us at least an hour behind. Do not stop here
• JF

  Jacob Fagundes

  Aug 15, 2026
  3.0
  Usually always order out but the drive thru wait is ridiculously long & food can be hit or miss.
• ES

  Emily Snider

  Aug 14, 2026
  1.0
  Every time I go they make the drinks wrong or they don't taste good and when I let them know they get a attitude and wait almost a hour for one drink