LC
Lorin Cannon
Aug 16, 2026
Me and my fiancé went up and got supper. WORST food I have ever tasted! I had gotten the chicken strips, first off very over cooked, the breading was very tough and couldn’t even tear it with my back molars and was just nastiest taste. Second he had ordered an ultimate meat cheese burrito and gave him a breakfast burrito instead! No wonder they don’t get business. We will not be returning 👎🏻
SO
Shannon Olson
Jul 29, 2026
I went yesterday and immediately placed an order for a route 44 Sprite and that was it. I paid for it by card, leaving a custom tip of $1.00…I could not get the screen to even click on the regular tip offerings, and had a hard time getting the custom tip to place. I always tip because of the service anywhere I go. Well, I’m giving a 1-star review (would give zero if I could), because it took over 20 mins when I pressed the red button for service. Jennifer asked what I wanted to order and I told her I already had for the drink. She said that she would check. A lady brought out my drink, and said that it had been ready, but forgotten about. I drove off and placed my straw in, and took a sip…it was all watered down, most of the ice melted, I had taken 2 sips in total, cried because I waited so long, and couldn’t even drink it. After a total of 30 mins being there. I had to throw it away. So today I tried to call their local phone number and it said it was disconnected. Really? Then noticed on my receipt that it did not show my tip.(my bank paid with the correct tipped total) It even showed I was due .96 cents for change…when I paid by debit card?? I do not recommend this Sonic location in Siloam Springs, AR. This has been the hands-down worst experience of my life buying from a fast food restaurant!!!
UPDATE: A lady named Chris/Kris? A manager From this local Siloam Springs Sonic location contacted me…because of this review…and she said just to run on by and ask for her and she would run me out a Sprite Route 44 drink. Well, she also asked if my receipt showed I was owed $0.96? I said yes, and that I still had the receipt. Then she started with the “if it shows change owed to me, then I didn’t pay with card…”🙄 Are you kidding me??? I paid with my debit card which has the credit card option on it…they took it as credit card. It immediately showed up on my online banking app…as pending, but it was there…with the custom tip…it has since gone through, with the custom tip. I don’t know what their system did, I don’t work there. She should have been able to figure it out herself…she could have asked for my receipt; I was not given any change…because I paid with my card. If someone would have brought me out cash change, I would not have accepted it. Anyway, I after I fully explained to her what had happened that day, and that it was so very traumatic, I would not ever be coming back to her Sonic location…her reply was, “Well I tried”…. The craziest experience made even worse. I still, and always will, NEVER recommend this Siloam Springs Sonic. TY
I thoroughly enjoy this Sonic. The night manager is very customer-oriented and the carhops are always friendly. One new carhop just brought my dog a pup cup for free!
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Faith Eggebrecht
Jul 9, 2026
Very upset with sonic, we got there a good 10 minutes before they closed we had a very small order and they waited until 10:00 to tell us there where closed after already 5 more people pulled in after us letting all 5 down
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Sandra Guthrie
Jul 9, 2026
Sonic use to have really good food and good service, but the last few times I have been there to get lunch, it has been a nightmare. I try to speak plainly and slowly so that I may be understood. This one particular person who answers the order button cannot get the order straight. Today I ordered "two sonic burgers, no ketchup, no pickles, no cheese and two medium orders of tater tots". She repeats the order as " two double sonic cheeseburgers with bacon and two orders of tots". I said "no, that isn't even close to what I said." I had to repeat the order again. It finally showed on the screen the correct way. When it was brought to my car, the girl said it was two plain burgers and two orders of tots. I asked if the burgers had lettuce, tomatoes and onions. She looked at the ticket and said no, its two plain burgers and two orders of tots. I told her I wanted lettuce, tomatoes and onions on the burgers. She took the order back in and returned saying the burgers have lettuce, tomatoes and onions. I thanked her and apologized for my frustration, saying I'd been having problems every time that particular person takes my order. When I got home (only a few minutes away) The burgers were cold. It was obvious the burgers had been taken apart, vegetables added and then put back together and smashed flat. I regret not having taken a photo of the burger.