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McDonald's

3.3
(2,019 reviews)

Business Details

81 Sr 331, Russellville, AR
72801, United States
(479) 967-8284
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
81 Sr 331, Russellville, AR
72801, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 81 Sr 331 in Russellville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,019 reviews
5 stars
615
4 stars
414
3 stars
371
2 stars
218
1 star
401
  • KF
    Kristi Ferguson
    3 days ago
    1.0
    Another absentee owner, or just another case like all the others? No one cares because holding people accountable sounds too much like “work?” We walked in just wanting a quick and easy meal before settling in after a long day of driving. There was only one table seated, and us inside the restaurant. We ordered. The drink station was utterly filthy. Napkin dispensers open with napkins everywhere but in the dispenser, the ketchup would only dispense at rocket blast speeds, but it came out an odd orange foamy color with a putrid smell - and at that speed it splayed itself all over the drink station adding to already speckled and caked surface begging for staff attention. We received our food. The fries were tepid at best, limp, tasteless. And due to the Agent Orange living at the drink station adding to plethora of other stickiness there we were doomed to have our fries be ketchup-less as well. The poor nuggets were crispy - at noon. They were now meant for only those with vetted dental implants made to endure the extreme hardest of substances. The triple cheeseburger carried the distinct flavor of dung straight from the cow. The floors were sticky. The tables were dirty. What happened to ownership? What happened to pride? Pathetic.
  • QG
    Quandavious Gooch
    5 days ago
    5.0
    I called this place and told some funny jokes and whoever picked up was a big W so shoutout the fella who picked up !
  • RC
    Rhonda CB
    6 days ago
    1.0
    Ashton was the manager the evening we went. We ordered A cup of hot coffee. There were 4 cars in front of us and it took 23 minutes to get to the window to get it. It was COLD. Not iced coffee, just cold. After the girl took our money she turned around and got on her phone. At the window to pick up our order there was one person leaning over the half window talking to someone, two people at the registers giggling with each other, a young man at the window that was his 2nd day and did't know what he was doing and should have had someone helping him. We asked for the manager, Ashton, be came to the window and we were trying to talk to him and he closed the window and walked away. This is HORRIBLE! Ashton is not a manager. He has no idea how to run a crew. By the time we drove away it took 27 minutes to get a single cup of coffee.
  • DA
    David Alvarado
    Oct 4, 2026
    1.0
    We love McDonald’s but this one just smells all the time
  • RT
    Regina T
    Sep 16, 2026
    1.0
    I deserve an apology from the so-called manager who called me a liar. That is one thing you do not do to me. I pride myself on telling the truth, and I used the app to place my order, so it clearly stated what I ordered. They took an additional 10 minutes and still refused to give me what I ordered. I just don’t understand how difficult it is to complete an order correctly and make sure the customer receives the food they paid for. What made the situation worse was the lack of respect and professionalism. A manager should be able to address a customer’s concerns without calling them a liar. Whatever personal issues he may be dealing with should not affect how customers are treated. Please learn how to treat people with respect and take responsibility when an order is not handled correctly.

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Certified October 11, 2026Yext Knowledge Graph
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