McDonald's

Reviews

• CP

  Carlos Polanco

  6 days ago
  1.0
  So I was ordering my food at the kiosks and I order and 5 dollar meal and a chicken wrap and I was waiting my food and it took like 5 min tops and it was ready. When I look at the bag I seen my snack wrap was missing and I was waiting on the counter for like good 10 - 15 mins and workers would just look at me and called out orders. Like there is a customer requesting for a favor but you wouldn’t do it that quick. To me that is horrible.
• NN

  NPotter

  Apr 30, 2026
  1.0
  I’ve never received fresh fries from this location. I regret going here every single time. It doesn’t matter when you go, you’ll get nasty old soggy cold fries. They barely salt them too. With how expensive McDonald’s is getting this is unacceptable! The staff can be rude too. They hand you the food without saying a word. Probably the worst McDonalds location in this area.
• MT

  Michael Townsend

  Apr 22, 2026
  5.0
  The best McDonald's in the area. My order is always correct and fresh. They take the time to do it right.
• DB

  D Bates

  Apr 6, 2026
  2.0
  NO Service, NO Smile, Just food vending machine style.... Went to this location, Friday Night, at 10:18pm, the Wife and I. I should have known it would not be great because as we were walking in, there was a man at the counter, speaking loudly, the word "hello." We went to the counter as well; after about a minute, the man threw up his hands, and left the building. A few moments later, a female employee came from the restroom, walked behind the counter, never looked at us or acknowledged our existence, and disappeared into the kitchen area. Reluctantly, we went to the Kiosk to attempt to order food; we are of the age that makes this difficult. I wanted a Big Arch and attempted to order one, however, I did not want sauce, but preferred mayo; there was no option to add the mayo, so I ordered a less expensive sandwich; we finished a small order, took our number, and sat down. We placed our number tent on our table, thinking the order would be brought to that number; however, when the order came out of the kitchen, then young man sat it on the counter, turned around, and as he walked back to the kitchen, yelled "22." We were at the restaurant until 10:45 (26min) and not once were we spoken to or acknowledged by an employee. As we were leaving, my wife did get the attn. of a Manager, who refilled her drink. Once again I guess this is all my fault, because I got hungry and forgot that the McDonald's Restaurants in Northwest Arkansas no longer provide service for Dine in orders!
• JJ

  Jackeline

  Apr 1, 2026
  1.0
  I just wasted 30 minutes on my order, and y'all need to start listening to how people order because the person taking my order messed up so many times. She dropped her microphone and let someone else take over, and they messed up my order too. The drinks were okay, but oh my god, I thought they got my Coke, but NO. I’m sorry, but y'all need to get it together and stop relying on “Mobile apps” and focus on people's actual orders first, then the online orders. GET IT TOGETHER. I wasted almost $30, and my order wasn’t right!. Manager was there, but she didn’t even do anything so that’s bad customer service McDonald’s fix it

Frequently Asked Questions About McDonald's