Nestled in the heart of Morrilton's historic downtown at 205 East Broadway Street, Big Cuppa is a charming cafe and roastery offering a unique experience for coffee enthusiasts and casual diners alike. It has been a local favorite since 2017, offering breakfast and lunch options alongside their expertly roasted coffee, craft beverages, lemonades, energy drinks, boba tea, and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.