OPENING WEDNESDAY JULY 1ST 2026! - Experience the delightful flavors of Scoops Homemade Ice Cream, where every scoop is a taste of tradition. Scoops first started serving homemade, slow-churned ice cream in 2003 in Hot Springs, Arkansas. We opened 3 more store in Little Rock, Arkansas by 2026. All proceeds from this store in Downtown Hot Springs go to support the Arkansas Wrestling Association.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.