Jose’s Mexican Grill is a family-owned restaurant in Hot Springs, AR, serving authentic Mexican cuisine rooted in traditional family recipes from Parral, Chihuahua, Mexico. Founded in 2004 by Jose Sr. and Veronica Soto, our restaurant has grown into a local favorite known for quality food, warm hospitality, and consistent service. Voted Best Mexican Restaurant in Hot Springs for over a decade, we proudly serve handcrafted dishes including tacos, fajitas, enchiladas, burritos, and more in a welcoming, family-friendly atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.