Braum’s Ice Cream and Dairy upholds a long tradition of quality that begins at the Braum Family Farm in Tuttle, Oklahoma, where its dairy herd is raised and milked several times daily. Milk goes from farm to store in just 24–36 hours, ensuring exceptional freshness. To maintain this standard, all Braum’s stores are within a 330-mile radius of Tuttle. Family-owned and operated since 1968, each store features an old-fashioned soda fountain, grill, and Fresh Market offering dairy, bakery items, meats, produce, and more across Oklahoma, Texas, Kansas, Arkansas, and Missouri.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.