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McDonald's

3.3
(2,338 reviews)

Business Details

2301 N Washington St, Forrest City, AR
72335, United States
(870) 581-3411
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2301 N Washington St, Forrest City, AR
72335, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2301 N Washington St in Forrest City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,338 reviews
5 stars
792
4 stars
431
3 stars
374
2 stars
237
1 star
504
  • HV
    Hanna Vessey
    Oct 6, 2026
    1.0
    Lobby was closed during business hours. Got wrong size coffee that was so bad i could not drink it. Buiscuit was cold. Service not great. Possibly the worst McDonalds i have been to.
  • SS
    Steve
    Sep 27, 2026
    4.0
    this is a decent mcdonald's but my burger was a little cold today and patty dry . but I'm cutting them a break because the young black girls working there was sweet.
  • RM
    Richard Moline
    Sep 27, 2026
    1.0
    Order food at counter and she told me my total $6.06 I put $10 on counter girl said in a very rude voice Hey you throw that money on counter. Yall must not believe in putting it in my hand
  • AC
    Amy C
    Sep 11, 2026
    3.0
    We've stayed in other (nicer) areas of Forrest City on other road trips before, so we assumed tgis area would also be fine. However, it felt pretty sketchy. We went inside to place our orders, and it took so long to get the attention of an employee that we decided to go out and go through the drive-thru. However, we sat in the Drive-Thru for several minutes while never even being greeted and with no one else in line to be waited on. We could not get anyone to serve us, so we ended up reversing out of the drive-thru and going to a different restaurant where we received much faster service.
  • OM
    O M
    Sep 6, 2026
    1.0
    I was traveling late at night from Memphis toward Little Rock, so I had already been on the road for a long time. I was exhausted, getting sleepy, and extremely hungry. I needed to stop, get some food, wake myself up a little, and safely continue my drive. This McDonald’s was one of the only places open for miles, which is exactly why I stopped here. It is advertised as being open 24/7. I pulled into the drive-thru around 2–3 AM, waited at the speaker, said hello several times, and nobody answered. I drove around and could clearly see employees inside. At first, I thought maybe the drive-thru speaker wasn’t working, so I went around again and tried the other lane. Same thing. What made it obvious this was not just a technical issue was that the employees actually made eye contact with me and other customers through the windows. After realizing customers could see them, they would turn around, walk away from the windows, and move out of sight instead of helping anyone. And this wasn’t just happening to me. I watched multiple cars go through the drive-thru and get ignored. Other customers tried getting their attention as well, and they were ignored too. At that point, it appeared pretty clear that the employees simply did not want to take orders. They were inside the building, knew customers were waiting, and still chose not to serve them. Yes, there is a Waffle House across the street, but it does not have a drive-thru. You have to get out of your vehicle and walk up to the restaurant. As someone traveling alone through a very small town in the middle of the night and unfamiliar with the area, I did not feel comfortable doing that. I imagine other travelers may feel the same way. That is one of the reasons having an actual 24-hour drive-thru matters. The most frustrating part is that the building was technically open—the employees just weren’t serving anyone. If the restaurant has to temporarily close for cleaning, maintenance, staffing issues, or anything else, that is completely understandable. Put up a sign or tell customers the drive-thru is temporarily unavailable. But having employees inside, making eye contact with customers, deliberately moving away from the windows, and ignoring car after car is unacceptable. Management really needs to pay attention to what is happening during the overnight shift. The employees seemed way too comfortable doing this repeatedly, and it gave the impression that this may not be the first time. I would give this experience 0 stars if Google allowed it. Unfortunately, 1 star is the lowest option. UPDATE – McDonald’s Response: McDonald’s responded to this review by directing me to their Customer Care feedback link. I attempted to use the link they provided, but it does not work. It takes me to a McDonald’s page stating, “Oops, something went wrong” and that the page does not exist. That honestly makes this situation even more frustrating. I’ve noticed this appears to be a standard response McDonald’s gives to customer complaints, but if you’re going to direct customers to a link instead of actually addressing the complaint, the very least you can do is make sure the link works. The original issue still has not been addressed. This location was advertised as open 24 hours, employees were visibly inside, multiple customers were waiting to be served, and employees appeared to deliberately avoid customers instead of taking orders or explaining that the drive-thru was unavailable. I’m not considering this resolved because a generic response was posted under my review. If McDonald’s genuinely wants to address the issue, please provide a working way to contact Customer Care or have someone actually follow up

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Forrest City?

McDonald's in Forrest City is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's location in Forrest City offers a 24/7 drive-thru service.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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